HK says sorry to guests kicked out of hotel
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Hong Kong’s Government has apologised to tourists who were kicked out of a Tatami-Hampton Hotel that was taken over by a city bank due to an unpaid loan, AFP reported.
Some 40 guests from across Asia, Australia and Europe were ordered to leave the hotel after Bank of East Asia took possession of the property on Wednesday.
“We sincerely apologise for any inconvenience and unhappiness caused to the tourists,” Au King-chi, Hong Kong Commissioner for Tourism, was quoted saying.
“We should have set up a counter at the hotel two or three hours after the incident took place to provide information to tourists on the prices and availability of hotel rooms nearby and arrange for transfer.”
The Hong Kong Tourism Board was reportedly trying to contact the 40 affected guests to offer free half-day tours. And the Home Affairs Department was also trying to contact guests to help them pursue refunds, The Standard daily reported.
The owner of the budget hotel had lost an HK$82 million (US$10.7 million) legal battle with creditor Bank of East Asia.
In a strong statement, Tatami- Hampton condemned Bank of East Asia as “cold-blooded” because it drove out guests, the newspaper said.
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