IATA’s traveller information portal
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The International Air Transport Association has launched the IATA Travel Centre at www.iatatravelcentre.com, providing passport, visa and health information necessary for air travellers.
“This responds to the consumer demand for self-service by giving travellers easy access to helpful and accurate information about the essentials of travel – from what documents are required to what taxed must be paid,” said Giovanni Bisignani, IATA’s Director General and CEO.
IATA said the Travel Centre provides tailored information by itinerary on passport, visa and health requirements, as well as taxes at arriving and departing airports and consumer and currency regulations. The service is offered free of charge to individual travellers.
Links to The IATA Travel Centre can be included on booking sites and in e-mail travel confirmations.
IATA said while most documentation problems are discovered at check-in, every year an estimated 35,000 travellers are turned back at destination or transfer points by immigration authorities due to improper documentation.
The average fine for every passenger arriving or transiting without proper documentation is US$5,000. When combined with associated manpower costs, the annual expense to the industry is over US$200 million, it said.
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