IndiGo partners with Tata AIG General Insurance
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Tata AIG General Insurance Company Limited is all set to offer an insurance package called Domestic TravInsure to the passengers of IndiGo, the award winning low fare airline, who travel on any route within its network. Available at a compelling price of Rs.129/- this service can be availed by IndiGo travelers who book their tickets on the official IndiGo website www.goindigo.in, starting August 24, 2010. Tata AIG Domestic TravInsure is designed to provide complete ’emergency accidental medical reimbursement’ to passengers in case of any unforeseen incident and also includes other covers that help take care of routine worries associated with air travel.
Speaking on this tie up with Tata AIG, Aditya Ghosh, President, IndiGo said, “It is our endeavour to make customer experience the best it can be, and this partnership is another step towards that objective. Tata AIG Domestic TravInsure is an offering that reflects what IndiGo stands for - low fares, yet an unmatchable customer experience. Domestic TravInsure, besides covering the passengers’ medical expense during any unforeseen incident, is affordable and optional too.”
In fact, the USP of this product is that it includes travel by all modes of transport within a validity period of 30 days from the date of travel. So, with this unique policy the customer is not only insured during the travel with IndiGo but during the entire trip.
Elaborating on the partnership, Mr. Gaurav D. Garg, CEO and Managing Director, Tata AIG General Insurance Company Ltd said “The Indian travel industry has been growing leaps and bounds in the last few years. Indians have become both time and convenience conscious. They now prefer to travel by air over other modes. As they travel more they also need to feel safe and secured. Tata AIG is happy to partner with IndiGo, one of India’s leading airlines. This tie up will help us reach out to the IndiGo customers, helping them travel worry free. This relationship will also help us strengthen our position in the domestic travel insurance market”
For IndiGo, a great customer experience is what determines success. To ensure a hassle-free and comfortable journey for its fliers, IndiGo also serves a wide range of food and beverage items, and offers an attractive collection of desirable in-flight merchandise for sale at compelling prices. It also gives its passengers the freedom to pre-assign seats and choose seats with extra legroom and avoid check-in lines with the use of Q-busters. Additionally, IndiGo today is the only Indian airline with a ‘boarding ramp’.
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