IT solutions to solve aviation crisis
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IATA has called for IT solutions in the aviation industry that would drive down costs and improve passenger convenience. “The industry fuel crisis that has plunged airlines back into the red means achieving these goals is critical to survival,” said Giovanni Bisignani, Director General and CEO of the International Air Transport Association (IATA). Bisignani made his remarks in the opening keynote address at the SITA Air Transport IT Summit. He cited the success of IATA’s Simplifying the Business programme. “This IT revolution is well on the way to saving airlines US$6.5 billion annually. On 1 June we delivered 100% e-ticketing. Alone, that will save US$3 billion. Now we must look ahead to respond to passenger demands for more self-service options throughout the travel process.” The IATA chief pointed to the need for progress in several key areas. On GDSs, he questioned why when China TravelSky could charge US$0.50 per segment, the western GDSs were charging over US$4? “The industry is in crisis and they must come to the table with better efficiencies or we will use other ways to distribute products,” said Bisignani. Bisignani also challenged governments to deliver better results with IT to improve security.
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