Japan rail monitors staff smiles
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A Japanese rail firm has introduced a system to check that staff are smiling at all times. According to a BBC report, computerised scanners around 15 Tokyo stations will measure the smile’s curvature to ensure it is broad enough.
Those failing to measure up – literally – will be advised to look less serious and more cheerful. The software has been developed by Japanese firm, Omron. They suggest that future applications may include shops – where scanners could be positioned to measure the reaction of customers to products.
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