Korean Air has confirmed that it will start charging passengers who fail to show up for their flight.
The move, which the airline said was being taken to “minimise seat wastage”, will apply to tickets purchased from 1 October 2016. Passengers who either do not cancel their reservation or who fail to board their flight after check-in, will be fined.
Korean Air has been charging no-show fees on domestic flights since 2008, and its says the scheme has worked, encouraging customers to cancel their flights – rather than simply not showing up – and allowing the airline to re-sell the seats to other passengers.
Under the new international no-show policy, passengers who fail to turn up for long-haul flights will be charged US$120, while medium-haul routes will incur a US$70 fee, and short-haul flights to China or Japan will be charged US$50.
If the no-showing passenger paid for their flight using frequent flyer miles, they will have 12,000, 7,000 or 5,000 miles deducted from their accounts for long-, medium- and short-haul flights respectively.
Several other major carriers, including Singapore Airlines, Emirates and JAL, already impose no-show fees.