As India’s hotel industry readies for unprecedented growth, it is about to face a manpower crisis the likes of which it has never seen before, Economic Times reported.It said too few people were being trained for the industry and many, after being trained, move on to greener pastures, resulting in poaching.”It is a battle every day to retain people you have groomed over the years. While earlier the mantra was to engage with the staff, today you have to keep them enchanted,” said Sujata Guin, regional director of human resources at The Park.”It is not just other hotels we are losing people to. Everyone wants a piece of the hospitality pie – retail, telecom and banking.” The paper said according to surveys, there was an immediate shortfall of 30-40% in the supply of quality manpower as graduates of hotel management institutes shun the profession because of poor pay and long work hours. It said they preferred to work overseas or with cruise liners, airlines and retail companies. One such student is Sandeep Singh, who graduated this year from the International Institute of Hotel Management in Delhi. He had offers from Le Meridien, Pullman and The Oberoi but he preferred to join an event management company. “I am getting three times the money offered by the hotels and I do not have to work for 14 hours a day,” he was quoted saying.Another hotel management graduate Manish Paul took up a job at Kingfisher Airlines,, a decision he made after working 42 hours on the trot at a hotel during his training. Nakul Anand, who heads the hospitality, travel, and tourism businesses for ITC, said six out of every 10 students from the Welcomgroup Graduate School of Hotel Administration run by the business conglomerate do not join the hotel industry. “We need to find more creative ways to attract people,” he said. There was a hotel boom in the late 1980s and 1990s but demand for manpower was met by hotel management and catering institutes. This time, the industry is ill-prepared, he was reported saying.
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