MAS, TATA seal IT deal
Contributors are not employed, compensated or governed by TD, opinions and statements are from the contributor directly
Subang, Malaysia (15 March 2010): Malaysia Airlines (“MAS”) and TATA Consultancy Services (“TCS”) today sealed a five year contract for end-to-end IT Infrastructure Services.
The partnership is the part of MAS’ strategic IT outsourcing programme to transform the airline’s IT operations, as part of MAS’ Business Transformation Plan (BTP2) to deliver seamless internal customer experience.
MAS Chief Information Officer, Puan Faridah Abdul Rahman and TCS Head of Asia Pacific Executive Director, Mr Vish Iyer signed the contract. The event was witnessed by MAS Senior General Manager, MD’s Office, En Muzzaffar Othman and TCS Regional Head of ASEAN Countries, Mr Anil Snehi.
Faridah said, “This is in line with BTP2 to align the role of IT to the airline’s P&L. One of the key initiatives include fine-tuning our IT ousourcing strategy to deliver the required business results at lower cost. At the same time, we will continue to work with our key vendors to maximize service delivery and to proactively address other business requirements.”
She added, “TCS offers innovative value proposition to enable us to meet our requirements. The proven track record of TCS with other leading global airlines made them a logical choice to be our partner.”
TCS will undertake IT infrastructure management of MAS’ data centers, IT networks and IT security. TCS will also set up an ITIL V3 compliant service management organization under a unique ‘Build, Operate and Transfer’ methodology for MAS.
Iyer said, “TCS has established a strong reputation for providing our clients with certainty of outcome in our service delivery which is aligned with their strategic objectives. We are delighted to partner with Malaysia Airlines and will leverage our expertise and best practices to help them achieve their strategic business transformation objectives, enabling them to capture the growth in the global aviation market.”
– Ends –
Photo Caption: (Left to Right): Malaysia Airlines’ Chief Information Officer, Faridah Abdul Rahman and TATA Consultancy Services’ Head of Asia Pacific Executive Director, Vish Iyer exchanging the document witnessed by Malaysia Airlines’ Senior General Manager, Managing Director’s Office, Muzzaffar Othman and TATA Consultancy Services’ Regional Head of ASEAN Countries, Anil Snehi.
Comments are closed.