Mercator acquires tikAERO passenger services system
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Mercator, the IT solutions provider of the Emirates Group has acquired the tikAERO passenger services system solution through TIK Systems.
With this acquisition, Mercator claims it will now offer “world-class, fully functional, flexible and cost effective passenger service and distribution solutions to hybrid, regional, low-cost and start-up airlines worldwide”.
Unlike other products on the market, the innovative tikAERO system is built on latest technology systems architectures using Microsoft Technologies, thereby enabling easy configuration, fast multi-language user interface changes and simplified end user training and support.
Mercator said the product was attractive due to its ability to “evolve with ever-changing business models, markets and passenger demands of any growing airline”.
“Currently used by 19 airlines around the globe, tikAERO is better, smarter, faster and more efficient than anything on the market,” explained Emirates Group IT Divisional Senior Vice President Patrick Naef.
“It’s built by staff with airline experience, for airlines. It will help airlines to significantly lower costs by minimising distribution costs, increase their efficiency and lower training efforts. In today’s market where airlines are posting significant losses, this product offers enticing rewards for cutting costs, increasing flexibility and improving long term economic efficiencies and overall net profits.”
TIK Systems Managing Director Roland Heller added: “This acquisition by Mercator will prove a winning formula for airlines seeking a competitive, cost-effective and integrated turn-key solution that includes electronic ticketing and which supports a wide range of distribution channels. tikAERO customers will have an added value through Mercator’s global reach and cutting edge technology and now with the backing of the Emirates Group, our team is really excited that the hard work and the full potential of the system will be realised.”
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