Omantel and Oman Air in partnership deal
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Omantel, the Sultanate’s leading telecom provider, and Oman Air, the national carrier, have signed a partnership agreement that will result in the enhancement of the value of the services provided by both Omantel and Oman Air.
It will also enable them to jointly maximize their promotional services and products; resulting in a significant improvement in the overall experience of their respective customers. In addition, as part of the agreement, the functionality and features of each of their respective customer loyalty programs, Makasib for Omantel and Sindbad for Oman Air, will mutually benefit from the other going forward.
This agreement allows both Omantel and Oman Air customers to benefit from a broader range of alternative outlets through which they can gain access to the various services and promotions provided by both companies. The agreement also aims to maximise the value of prizes provided by the Makasib and Sindbad loyalty programmess.
This agreement also enables Oman Air to provide self-service features for its customers at any Omantel outlet, where customers may inquire about flights, book tickets and avail of other such services provided by the national carrier.
On the other hand, Omantel can place e-paying machines at any Oman Air office across the country. As a result, this agreement allows both companies to mutually expand their marketing and customer service activities across the country.
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