TDA Face-to-Face: Desmond Acheson, GM of The Empire Hotel & Country Club, Brunei Darussalam
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FACE-TO-FACE: Desmond Acheson, General Manager, The Empire Hotel & Country Club, Brunei Darussalam
1) Please can you give our readers a brief overview of your resort and its key selling features?
Located on the north eastern tip of Borneo on the doorstep of one of Asia’s oldest rainforests, The Empire Hotel & Country Club is Brunei’s most prestigious beach resort offering unsurpassed five-star luxury. This palatial resort hotel, which astounds visitors with its spectacular 12-storey marble and gold lobby, is set in its own private 180-hectare estate of manicured gardens and features the 18-hole, floodlit Jack Nicklaus Signature Golf Course & Country Club. Each of the hotel’s 420 guest rooms, suites and private villas has a view of the ocean, lagoon, gardens or golf course, while standard throughout the hotel feature Imperial king-sized beds made with the finest linens, and over-sized marble bathrooms with walk-in shower, deep soaking tubs with gold taps and luxury amenities. The Empire Hotel & Country Club also extends the Kingdom’s regal hospitality with an impressive range of international restaurants, spa, world-class golf and sporting activities, and international meeting facilities for top level MICE gatherings, making it a resort ideal for family, romantic or business vacations. The Empire Hotel & Country Club is a member of Worldhotels and recipient of numerous prestigious international awards.
2) What are your key source markets, and are you noticing any key trends in terms of your business and nationality mix?
Our key markets are local Brunei, China, UK, Australia, Malaysia and Singapore
3) How has your hotel performed in the aftermath of the global financial crisis, and what is your outlook for 2011?
We are definitely seeing a recovery from the economic downturn and our occupancy is on the rise.
4) You are currently a member of Elite Resorts of Asia Pacific. How has this helped your business?
Elite Resorts has helped us gain extra brand exposure and awareness.
5) What new developments can we expect from your hotel over the next 12 months?
We are currently renovating all of the main building and the hotel’s villas. In addition we will open a new F&B outlet – the New Deli – in the lobby of the hotel.
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