Thomas Cook starts excursions partnership
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Travel company Thomas Cook has revealed it is starting a partnership with cruisingexcursions.com to roll out the latter’s offering across Thomas Cook’s network of stores, call centres and homeworkers.
Cruisingexcursions.com sells around 5,000 shore excursions to more than 600 ports around the world while Thomas Cook owns both its own brand of stores and Co-Operative branches.
Paul Hemingway, commercial director for Thomas Cook Retail said: “We’re delighted to announce our new trading partnership between cruisingexcursions.com and Thomas Cook. Until now Thomas Cook stores have concentrated on booking cruises, now we can look after our customers even better by offering a fantastic choice of excursions that our agents can earn commission on.”
Cruisingexcursions.com’s managing director Simon Purchase said: “Thomas Cook agents provide their customers with exceptional service and some of the keenest cruise prices and therefore it is only natural that they would want to offer their customers the opportunity to save up to 60% on their shore trip excursions and tour costs by pre booking before they sail. Our research shows that like many holiday essentials, such as airport car parking, transfers and car hire, the customer is aware that it makes economic sense to pre book and save, rather than pay high prices on the day. The customer is fully protected with our non-porting money back guarantee – if the ship doesn’t port then the customer receives a full refund. In addition in the very unlikely event that we can’t get a passenger back on board before the ship departs, and it’s not the passengers fault, then we will transport free of charge to the next port of call.”
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