Tiger Airways questions fuel surcharges
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Tiger Airways has never had a fuel surcharge and has always wondered why other airlines have needlessly implemented them. As such it is calling for other so-called low-cost carriers to immediately remove this arbitrary charge.
Steve Burns Chief Operating Officer of Tiger Airways said; “Tiger Airways has never had a fuel surcharge so we don’t need to reduce it by token amounts. What has amazed me is that other airlines that had no hesitation in immediately increasing their fuel price went up have not immediately removed them once it has dropped by 60%.”
Instead of implementing an unfair fuel surcharge across all customers Tiger Airways said it had “empowered travellers to make a choice” about how much baggage they required and therefore only pay for what they use through baggage upsize.
Steve Burns said, “If you want to take your whole wardrobe on holidays with you then we won’t stop you. But we do ensure that other travellers aren’t paying for the weight of your bags.”
Tiger Airways said it has been able to continue to offer low fares in the market due to its focus on cost discipline.
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