Tiger reaffirms commitment to Australia
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Tiger Airways has said that it is committed to remaining in the Australian market, despite its continued grounding. In a statement released today, the troubled airline also reassured the Australian Competition and Consumer Commission (ACCC) that it would provide refunds to those passengers whose travel was booked during the grounding period of 2-31 July 2011. It said it would process all refunds within 20 business days from 8th July 2011 and waive any associated call centre charges for flights cancelled in July.
“Tiger Airways will advise the ACCC in advance of its intention to resume ticket sales,” the statement added.
With regards to the safety issues that led to the grounding of its fleet, Tiger said that it “aims to resolve CASA’s (Australia’s Civil Aviation Saefty Authority) concerns and resume services by 1 August 2011 or earlier”.
Tiger’s entire Australian fleet was grounded earlier this month following a series of incidents when its pilots flew below the minimum permitted altitude.
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