Tigerair Australia has launched a new feature that allows customers to hold their fares for up to 48 hours.
The ‘Fare Freeze’ option is now available via the low-cost carrier’s website for a fee of AU$3 (approx. US$2.40). It enables passengers who find an attractive fare to hold that price while they confirm their travel plans, then come back and book it later without worrying about the price increasing.
Fare Freeze is only available on fares that are available more than 27 days from date of departure and that have the ‘Fare Freeze’ symbol displayed at the bottom of the online booking page.
Once the customer is ready to purchase their fare, they must return to the ‘Manage My Booking’ page within 48 hours to finalise their booking. Otherwise the booking will be automatically cancelled.
“Like many airlines worldwide, our fares are dynamic and increase as demand increases, closer to the travel date. That’s why we recommend customers plan ahead and book early to secure the best value deals,” explained Tigerair Australia’s commercial director, Andrew Maister.
The Fare Freeze fee is non-refundable and the feature is not available on special sale fares.