British based travel agent TravelCircle announced the launch of its new customer facing application MyTravelApp last week.
The new platform designed by the Lancashire firm, in partnership with software development and creative agency HardyFinch Ltd, was conceived as a way for customers to store and view all their essential holiday documents in a secure file on their smartphones, including bookings and transfer information.
MyTravelApp is also beneficial to travel agents as it streamlines efficiency by saving time resources by reducing, or completely eliminating, postage, printing and lengthy admin processes from a businesses functionality. Costs which TravelCircle believe will save “up to GBP 4 (USD 5.24) for every GBP 1 spent”.
Further more, agents will also be able to effectively roll out their latest promotions by sending notifications out to users – either as a whole, or by targeting a specific client base and increase ancillary sales without diverting desk or sales agent from their primary duties.
Mark Delaney (main picture, middle) MD of TravelCircle and founder of MyTravelApp stated “I’m delighted to launch MyTravelApp to the trade. We’ve used MyTravelApp in our business now for over 16 months and we’ve found it to be reliable, well received by clients and most importantly a massive cost saver. It’s really simple to use and it has been really well received by not only our clients, but also from our staff”.
“We are continuing to focus regularly on the distractions, legislation and red tape that hurts a TA’s bottom line”
Craig Finch and Adrian Hardy from HardyFinch Ltd, who developed and support MyTravelApp said “We believe that by keeping MyTravelApp bare bones simple for the wide age range of users and only focusing what is really important to supporting travel agents real needs has helped build a customer experience that they consider MyTravelApp, branded as the agent as their most important holiday companion.
We are continuing to focus regularly on the distractions, legislation and red tape that hurts a TA’s bottom line so new features releasing soon will even deal with the painful issue of credit/debit card charges”.