About the Opportunity
FCM Meetings and Events is seeking a motivated individual to lead and support the sales team, and who can win strategy for new and incumbent business across Small Meetings, Group Travel and Virtual/Hybrid/Live Event Management, including event production, digital and creative services.
At FCM Meetings and Events (FCM M&E) we have an elevated focus on strategy, content and technology. We are leaner, more agile. And it’s all backed by the global strength and security of Flight Centre Travel Group’s (FCTG) flagship corporate travel brand FCM Travel.
When you combine the talent, tech, global reach of our new blended brand as well as the amazing ability of our people to think differently – the result is a meetings and events company LIKE NO OTHER.
This role may be based in Sydney or Melbourne.
Responsibilities
To communicate the FCM Meetings and Events sales strategy clearly & consistently across all key stakeholders in FCM M&E and FCTG Corporate
Identify and develop key strategic partnerships to the betterment of the FCM M&E value proposition
A member of FCM M&E Leadership team who leads by example and advocates the business strategy
Set and drive the vision and targets for new business growth and customer retention
Drive accountability and discipline to sales and retention targets using Salesforce and following FCM M&E and FCM sales processes
Communication and collaboration on sales and retention strategy with shared services including product, marketing, and technology
Proactively support the ongoing training/development of sales team members
Support the sales team to win new business sales at a profitable level from both new and existing customers
Achieve your own individual sales targets
Ensure sales activity results in high conversion rates
Ensure that in all pitch responses the brand standards, CVP (Customer Value Proposition) and market proposition are clear and compelling, and responses are complete and timely
Ensures all business won maintains minimum margin of 12% Group Travel, 20% for Event Management and 30% for Production
About You
Demonstrated sales and leadership skills in the same or a similar role
Demonstrated customer service experience
Event management course and/or relevant industry experience
MICE product experience in key regions
A knowledge of all relevant MICE suppliers
Tertiary qualification in Business or related field desirable
About the Benefits
Generous remuneration structure
Travel discounts, in-house financial and health services, access to internal 24/7 gym
Global career opportunities in a network of brands and businesses
Ongoing training and professional development
Fun, flexible and inclusive work environment
Proud Corporate Social Responsibility platform