Thailand Tourism: Time to Rethink, Rebuild, and Regenerate

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Thailand Tourism: Time to Rethink, Rebuild, and Regenerate

Tourism Reimagined: Thailandโ€™s Path to a Greener, Smarter Recovery

Haew Narok Waterfall Khao Yai National Park in Thailand.

I have had the privilege of living and working in Thailand since 1991, and over the decades Iโ€™ve seen this beautiful country evolve into one of the worldโ€™s most beloved travel destinations. From the post-Gulf War recovery years to the boom of the early 2000s, and more recently the challenges of COVID-19, Thai tourism has been through its share of highs and lows.

Today, Thailand faces another pivotal moment. A downturn in international arrivals is challenging us to pause, reassess, and reimagine what tourism in Thailand couldโ€”and shouldโ€”look like. And in my view, thatโ€™s not necessarily a bad thing. In fact, I believe itโ€™s a much-needed opportunity.

Sustainability: A Foundation for the Future

One of the most promising shifts Iโ€™ve observed in recent years is the hospitality sectorโ€™s growing commitment to sustainability. Eco-lodges, organic farms, and community-based tourism projects have emerged across the countryโ€”from Chiang Rai to Trang. In my experience, these ventures not only appeal to conscientious travellers but also build stronger links between tourism and local livelihoods.

Itโ€™s this momentum that the Tourism Authority of Thailand (TAT) should be building upon. Sustainability isnโ€™t just a trendโ€”itโ€™s the future. We now need a coherent national strategy that positions Thailand as a leader in regenerative tourism.

Khao Yai: A Missed Opportunity

Let me give a concrete example. One place thatโ€™s close to my heart and glaringly under-promoted is Khao Yai. Just a few hours from Bangkok, this area spans four provincesโ€”Nakhon Ratchasima (Pak Chong), Saraburi, Prachin Buri, and Nakhon Nayok. Its dramatic mountain landscapes, cool climate, and European-style vineyards make it a unique destination. And yet, when I search for it on the TAT website, itโ€™s virtually invisible.

This oversight, I suspect, stems from both its geographical complexity and infrastructural limitations. But in my view, those are exactly the kinds of challenges a national tourism body should be addressingโ€”not avoiding. The absence of clear public transport, limited taxis, and scant nightlife shouldnโ€™t be reasons to ignore such a gem. They should be priorities to fix.

Why Bilingual Marketing Matters

Another observation Iโ€™ve made over the years is how much Thailandโ€™s tourism potential is limited by language. So many of TATโ€™s regional campaignsโ€”such as the Green Season promotionsโ€”are only available in Thai. Thatโ€™s fine if youโ€™re targeting Bangkok-based Thais, but what about the millions of expatriates and repeat international visitors who want to discover more than just Phuket or Pattaya?

A simple shift to bilingual content could open up a world of hidden destinations to foreign eyes. Take Phu Ruea in Loei, or Nakhon Phanom along the Mekongโ€”places rich in history, culture, and natural beauty. These places deserve attention, and a few lines of English copy could make all the difference.

Domestic Tourism: Think Beyond the Capital

During COVID, I watched with interest as the Thai government rolled out domestic tourism schemes like We Travel Together (Rao Tiao Duay Kan) and Thai Rak Thai. These were vital during the crisis and showed how quick action could support local economies. However, they often presumed a certain profile: middle-class, urban, and Bangkok-based.

But in my experience, Thai domestic tourists come from all walks of life. The vibrant communities of Isan, for example, represent a huge market that is still largely overlooked in national planning. If we want tourism to be more inclusive and sustainable, we must design programmes that reflect Thailandโ€™s true regional diversity.

Thatโ€™s why I believe a new hybrid campaignโ€”something like Love Thailand (Rak Thailand)โ€”could be a game-changer. Combining incentives for both domestic and international travellers, it could promote overlooked destinations, support SMEs, and encourage travel thatโ€™s environmentally responsible and locally rooted.

Regional Promotion: A Smart Strategy

TATโ€™s offices in Singapore, Kuala Lumpur, New Delhi, and Mumbai play a vital role in promoting Thailand. But Iโ€™d suggest that itโ€™s time to broaden the narrative theyโ€™re sharing. Instead of just selling the same beach holidays, why not highlight off-the-beaten-track gems like Phatthalung, Nan, or even the cultural quarters of Nakhon Ratchasima?

With better air links, improved signage, and more local guides, these regions could easily become favourites for international travellersโ€”especially those looking for authenticity over crowds.

A Chance to Reimagine

Thailandโ€™s natural beauty, rich culture, and welcoming people continue to be our greatest assets. But we can no longer rely solely on those strengths. If we want to future-proof our tourism sector, we must act nowโ€”with creativity, inclusivity, and a bold vision.

My hope is that we use this moment not to return to business as usual, but to shape a tourism industry thatโ€™s smarter, greener, and more regionally diverse.

After all these years in Thailand, I remain as optimistic as ever. This country has everything it needs to thrive. Now itโ€™s time to share all of it with the world.

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Thailand Tourism: Time to Rethink, Rebuild, and Regenerate

Tourism Reimagined: Thailandโ€™s Path to a Greener, Smarter Recovery

Haew Narok Waterfall Khao Yai National Park in Thailand.

I have had the privilege of living and working in Thailand since 1991, and over the decades Iโ€™ve seen this beautiful country evolve into one of the worldโ€™s most beloved travel destinations. From the post-Gulf War recovery years to the boom of the early 2000s, and more recently the challenges of COVID-19, Thai tourism has been through its share of highs and lows.

Today, Thailand faces another pivotal moment. A downturn in international arrivals is challenging us to pause, reassess, and reimagine what tourism in Thailand couldโ€”and shouldโ€”look like. And in my view, thatโ€™s not necessarily a bad thing. In fact, I believe itโ€™s a much-needed opportunity.

Sustainability: A Foundation for the Future

One of the most promising shifts Iโ€™ve observed in recent years is the hospitality sectorโ€™s growing commitment to sustainability. Eco-lodges, organic farms, and community-based tourism projects have emerged across the countryโ€”from Chiang Rai to Trang. In my experience, these ventures not only appeal to conscientious travellers but also build stronger links between tourism and local livelihoods.

Itโ€™s this momentum that the Tourism Authority of Thailand (TAT) should be building upon. Sustainability isnโ€™t just a trendโ€”itโ€™s the future. We now need a coherent national strategy that positions Thailand as a leader in regenerative tourism.

Khao Yai: A Missed Opportunity

Let me give a concrete example. One place thatโ€™s close to my heart and glaringly under-promoted is Khao Yai. Just a few hours from Bangkok, this area spans four provincesโ€”Nakhon Ratchasima (Pak Chong), Saraburi, Prachin Buri, and Nakhon Nayok. Its dramatic mountain landscapes, cool climate, and European-style vineyards make it a unique destination. And yet, when I search for it on the TAT website, itโ€™s virtually invisible.

This oversight, I suspect, stems from both its geographical complexity and infrastructural limitations. But in my view, those are exactly the kinds of challenges a national tourism body should be addressingโ€”not avoiding. The absence of clear public transport, limited taxis, and scant nightlife shouldnโ€™t be reasons to ignore such a gem. They should be priorities to fix.

Why Bilingual Marketing Matters

Another observation Iโ€™ve made over the years is how much Thailandโ€™s tourism potential is limited by language. So many of TATโ€™s regional campaignsโ€”such as the Green Season promotionsโ€”are only available in Thai. Thatโ€™s fine if youโ€™re targeting Bangkok-based Thais, but what about the millions of expatriates and repeat international visitors who want to discover more than just Phuket or Pattaya?

A simple shift to bilingual content could open up a world of hidden destinations to foreign eyes. Take Phu Ruea in Loei, or Nakhon Phanom along the Mekongโ€”places rich in history, culture, and natural beauty. These places deserve attention, and a few lines of English copy could make all the difference.

Domestic Tourism: Think Beyond the Capital

During COVID, I watched with interest as the Thai government rolled out domestic tourism schemes like We Travel Together (Rao Tiao Duay Kan) and Thai Rak Thai. These were vital during the crisis and showed how quick action could support local economies. However, they often presumed a certain profile: middle-class, urban, and Bangkok-based.

But in my experience, Thai domestic tourists come from all walks of life. The vibrant communities of Isan, for example, represent a huge market that is still largely overlooked in national planning. If we want tourism to be more inclusive and sustainable, we must design programmes that reflect Thailandโ€™s true regional diversity.

Thatโ€™s why I believe a new hybrid campaignโ€”something like Love Thailand (Rak Thailand)โ€”could be a game-changer. Combining incentives for both domestic and international travellers, it could promote overlooked destinations, support SMEs, and encourage travel thatโ€™s environmentally responsible and locally rooted.

Regional Promotion: A Smart Strategy

TATโ€™s offices in Singapore, Kuala Lumpur, New Delhi, and Mumbai play a vital role in promoting Thailand. But Iโ€™d suggest that itโ€™s time to broaden the narrative theyโ€™re sharing. Instead of just selling the same beach holidays, why not highlight off-the-beaten-track gems like Phatthalung, Nan, or even the cultural quarters of Nakhon Ratchasima?

With better air links, improved signage, and more local guides, these regions could easily become favourites for international travellersโ€”especially those looking for authenticity over crowds.

A Chance to Reimagine

Thailandโ€™s natural beauty, rich culture, and welcoming people continue to be our greatest assets. But we can no longer rely solely on those strengths. If we want to future-proof our tourism sector, we must act nowโ€”with creativity, inclusivity, and a bold vision.

My hope is that we use this moment not to return to business as usual, but to shape a tourism industry thatโ€™s smarter, greener, and more regionally diverse.

After all these years in Thailand, I remain as optimistic as ever. This country has everything it needs to thrive. Now itโ€™s time to share all of it with the world.

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