Le Travenues Technology Limited, known as ixigo, has announced its financial results for Q3 FY26, showcasing significant growth across its operations. The AI-based travel platform reported a 31% year-on-year increase in revenue from operations, reaching Rs.317.6 crore, whilst its Gross Transaction Value (GTV) rose by 21% to Rs.4902.9 crore. This growth was primarily driven by a 49% increase in flight revenue and a 47% rise in bus revenue, despite industry-wide disruptions in December.
The company's performance highlights include a 22% year-on-year growth in flight GTV and a 36% increase in bus GTV. Train GTV also saw a 15% rise compared to the previous year. Ixigo's Adjusted EBITDA increased by 27% to Rs.30.8 crore, and its Profit Before Tax (PBT) grew by 64% to Rs.38.1 crore.
During a period of significant flight disruptions in December, ixigo leveraged its AI-driven customer experience tools to manage a surge in customer interactions. The company reported that over 76% of voice calls were handled by AI, with this figure rising to nearly 90% during the peak disruption period. Ixigo's AI agent, TARA, played a crucial role in guiding customers and ensuring timely refunds and updates.
Rajnish Kumar, Group Co-CEO, and Aloke Bajpai, Group CEO, emphasised the company's focus on customer satisfaction and AI transformation, stating, “Our Q3 performance demonstrates our continued ability to outpace the market’s growth with improving profitability.”
Looking ahead, ixigo continues to expand its offerings, including new services such as Armed Forces Fares and Airport Cabs, aiming to enhance customer experience and maintain its growth trajectory.
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