Accor has been recognised as a 5-Star Employer of Choice by HRD Australia and New Zealand for the fourth consecutive year. This accolade is awarded to organisations with over 500 employees that achieve an average employee satisfaction rating of 75% or higher. The assessment process involves a detailed organisational submission and an anonymous employee survey evaluating benefits, compensation, workplace culture, and development opportunities.
Adrian Williams, Accor’s Chief Operating Officer in the Pacific, expressed pride in the achievement, stating, “Four years in a row is an outstanding achievement and a true reflection of our people-first culture. At Accor, we are building more than careers – we are creating opportunities for people to grow, belong, and thrive in an industry that is dynamic, diverse and full of possibility.”
Accor's recognition underscores its commitment to fostering a supportive and inclusive workplace. The company’s Heartist culture, which emphasises responsible hospitality and heartfelt care, sets a benchmark for employee engagement. Accor supports its team members through immersive brand experiences, on-the-job learning, and structured development via The Academy.
The company continues to enhance its talent programmes, such as the ‘Work Your Way’ initiative, which offers flexibility in work-life balance. Accor’s Indigenous Careers Programme has supported over 2,500 Aboriginal and Torres Strait Islander team members since 2015, with initiatives like the Indigenous Hotel Traineeship and the Tangata Whenua Programme in New Zealand further strengthening career pathways.
With over 420 properties and 21,000 employees across the Pacific, Accor remains dedicated to creating a workplace defined by inclusion and long-term career growth
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