Starting 24 th June ANA expanded its NDC-based ticket distribution with global travel service provider Trip.com from a single market (Japan) to 12 markets globally. All Nippon Airways (ANA) announced the expansion of its New Distribution Capability* (NDC) based ticket sales partnership with global online travel agency Trip.com. Starting 24th,June the partnership will grow from a single market in Japan to include 11 additional markets: Australia, Hong Kong, South Korea, Malaysia, Singapore, Thailand, Taiwan, India, Indonesia, Vietnam and the Philippines.
The enhanced service allows customers in new markets booking ANA flights on Trip.com to access the same fares and reservation services offered on the ANA website, including key post-booking actions such as itinerary changes and refunds. Additionally, a wide range of ANA fares will now be available on Trip.com, creating greater convenience for customers purchasing ANA tickets through the platform.
"With access to new markets, ANA is delighted that we can now offer enhanced services and fares for our customers through NDC connectivity." said Hironobu Kondo, Vice President of ANA Global Sales and Distribution, Customer Experience. "We will continue to expand our sales network via NDC to ensure our offerings are accessible to both domestic and international customers."
"We are thrilled to elevate our NDC collaboration with ANA to the next level. Leveraging our extensive experience in supporting global airlines through NDC technology, we're committed to partnering closely with ANA to provide enhanced end-to-end experiences—from seamless bookings to comprehensive post-booking and ancillary services—for our mutual customers" said PJ Zhou, Regional Airline Director - North Asia at Trip.com.
