Yvette Araullo, Managing Director, ATPI – Philippines (right), receiving the award for Specialty Travel Agency of the Year for Marine Travel at the TDM Travel Trade Excellence Awards in Singapore.Specialty Travel Agency of the Year for Marine Travel at the TDM Travel Trade Excellence Awards in Singapore.
ATPI Philippines has been awarded the Specialty Travel Agency of the Year - Philippines for Marine Travel at the prestigious TDM Travel Trade Excellence Awards 2025 - Asia. The recognition underscores the company’s over 30 years of marine travel know-how built to exacting demands and its industry-leading solutions and services that keep vessels moving and seafarers protected.
The award was presented in a category recognising excellence in niche and specialised travel, honouring organisations that deliver tailored solutions for highly specific industry needs. The TDM Travel Trade Excellence Awards – Asia represent the pinnacle of excellence in the travel industry, spotlighting organisations that consistently raise industry standards and enhance customer experiences through innovation, sustainable practices and service excellence.
The award solidifies ATPI’s standing as a global leader in marine travel and logistics. “This award reflects ATPI Philippines’ long-standing reputation as a trusted partner to the shipping industry, blending global capability with local expertise and one that acts as a strategic extension of maritime operations,” said Yvette Araullo, Managing Director - ATPI Philippines. “We continue to invest through enhanced data visibility, flexible travel solutions, and strengthened partnerships and marine infrastructure whilst relying on advanced technology and highly skilled Filipino maritime specialists to ensure seamless global support across every time zone.”
Supporting the world’s leading maritime workforce
The Philippines ranks number one globally in supplying maritime crew, and ATPI Philippines plays a pivotal role in supporting this critical workforce. ATPI’s 24/7 World Support Centre in Makati is at the heart of the world’s largest seafarer talent pool, and its ability to balance operational efficiency with seafarer welfare sets the company apart in marine travel management.
ATPI’s real-time data and technology-driven solutions are also best positioned to meet the demands of ship operators. These include proprietary breakthrough solutions such as the Traveler Tracking System, CrewHub and CrewLink, all of which offer seamless end-to-end management of crew travel. Together, these innovations push the maritime crew travel industry far beyond traditional practices, introducing groundbreaking solutions that address not only cost and compliance but also sustainability and seafarer wellbeing.
In a high-stakes environment, ATPI Philippines’ 24/7 team blends cutting-edge technology, personalised service, and robust operational capabilities to manage intricate crew changes, time-critical itineraries, and large-scale operations. This results in a 98% marine client retention rate, up to 20% year-on-year savings, smarter crew rotation strategies, faster workflows, and high client satisfaction.
In working with customers, ATPI Philippines identified opportunities to optimise booking behaviour across high-expense ports. By combining preferential marine fares with evidence-based practice changes, dedicated customers achieved a 17% reduction in cost that has been maintained annually. The company’s analysis of another leading shipping company’s Philippines crew change patterns saw the latter strategically shift their off-signing activities from North and South America to Asia, leading to Asian off-signers increasing by 8% year-over-year from January to September 2025 and delivering both cost savings and improved operational efficiency.
“The Specialty Travel Agency of the Year - Philippines for Marine Travel award is a testament to ATPI Philippines’ long-term impact on the way the maritime industry now approaches crew travel. Clients are increasingly adopting ATPI’s people-first itinerary design standards that advocate seafarer wellbeing, gradually shifting industry expectations away from cost-driven decisions toward holistic crew welfare, which in turn delivers tangible safety benefits that extend across entire fleets,” said Ali Hussain, Regional Managing Director, ATPI Asia.
To ensure ATPI Philippines stays ahead of the industry, the company will deepen their sector specialisation, invest in the latest AI and data-driven technology and expand end-to-end crew change capabilities to further streamline client operations whilst continuing to focus on long-term value for shipowners, operators, and the crews who keep global trade moving.
ATPI was acquired by Direct Travel in September 2025, strengthening their position with expanded global resources and technology infrastructure across a combined travel volume of over US$6b. It also bolsters ATPI Philippines’ capabilities whilst preserving local advantages: fast response times, cultural fluency and strong port authority relationships that ensure compliance, efficiency, and a better crew experience.
The TDM Travel Trade Excellence Awards 2025 - Asia is presented by Travel Daily Media Magazine. To view the full list of winners, click here. For more information on the awards programme, you may contact Danica Avila at (+65) 3158 1386 or danica@traveldailymedia.com.
