The company was commended for its premium chauffeur services with smart technology.
Blacklane emerged as the recipient of the Destination Service of the Year - Saudi Arabia and Sustainable Travel Technology of the Year - Saudi Arabia at the TDM Travel Trade Excellence Awards 2025 - Middle East. The two awards highlighted the new level of luxury transportation Blacklane has delivered across the Kingdom.
With operations in Riyadh, Jeddah, Dammam, Makkah, and Madinah, Blacklane combines its signature sophistication with meticulous attention to cultural awareness, respectful privacy and sustainability embedded within every journey in the KSA market. Its offering in Saudi Arabia sees its chauffeur partners offered extensive training to uphold the highest standards of service, ensuring an effortless experience that aligns naturally with Saudi Arabia’s warm hospitality.
Every chauffeur is carefully selected for their driving expertise, professionalism, and cultural sensitivity. They are also fluent in Arabic and English, delivering a level of service that meets the expectations of local and international guests, especially those who value discretion and attention to detail.
Blacklane provides flexible and premium transport options such as airport transfers, city-to-city services, cross-border trips, on-demand services, and by-the-hour chauffeurs.
Moreover, Blacklane further distinguishes itself by the introduction of the Lucid Air electric vehicle, marking a commitment to providing sustainable choices which are aligned with Vision 2030’s emphasis on innovation. Travellers now have the option to experience cutting-edge technology paired seamlessly with luxury.
Notably, every ride includes bottled water, Wi-Fi, phone chargers, child seats upon request, and real-time GPS tracking. Clients can book and customise their rides easily through the Blacklane app.
Blacklane app
Blacklane’s app has built-in features such as language preferences and vehicle selection to ensure each ride matches individual needs. For corporate travel, Blacklane is fully integrated into Global Distribution Systems (GDS), a feature that allows travel managers to book rides through their existing platforms.
Furthermore, the company works directly with travel and hospitality partners through custom API integrations. One recent example is the strategic partnership with Riyadh Air, where the airline’s guests and loyalty club members will be able to book Blacklane chauffeur services directly via Riyadh Air’s booking channels.
Blacklane’s advanced dispatch system also uses intelligent algorithms to assign chauffeurs based on location, traffic, and rider preferences. This minimises wait times, especially during busy periods like conferences, pilgrimages, and public holidays.
For Chauffeurs, they are able to stay connected through a dedicated driver app that receives live updates and navigation support to adapt to schedule changes without compromising service quality. After each trip, passenger feedback is then collected and reviewed by Blacklane’s Riyadh-based quality team.
With global best practices and a locally tailored offering, Blacklane, the global chauffeur service, is about more than transportation. It represents a thoughtful lifestyle choice that prioritises comfort, privacy, and elegance.
The TDM Travel Trade Excellence Awards - Middle East spotlights the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives. It serves as a platform to celebrate key players who redefine the standards in the travel industry.
The TDM Travel Trade Excellence Awards Middle East 2025 is presented by Travel Daily Media Magazine. To view the full list of winners, click here. For more details, please contact Danica Avila at awards@traveldailymedia.com.
