CENTURY TRAVEL SERVICES INTERNATIONAL Company Profile Vision Statement To be the first choice travel management company (TMC) for all Our Corporate Clients, Government Agencies, Niche Market Customers through :  proven track record  professional performance  personalized service  total dedicated commitment Mission Statement • To Provide Total Quality Travel Management Services • To Maintain Excellent Customer Satisfaction Levels • To meet and exceed Our Customer expectations Century Travel Services International Century Travel Services International(CTSI) is :  a professionally established IATA accredited travel management company  an active member of ACTA (American Society of Travel Agents)  a registered agent of TICO (Travel Industry Council of Ontario) CTSI has Agreements and Strategic Alliances with all major International Airlines, International Hotels, Cruise Lines and Land Transport companies Established in 1981, and operating with industry experienced and well-trained staff, CTSI has grown in size and reputation over the last 31 years as being consistent and reliable in offering an exceptional quality of service to clients, be they individuals, groups or corporate offices. Now, with a proven record of exemplary accomplishments, CTSI is well on it’s way to an exciting future. The President has over 32 years of experience in the industry, with vast international exposure, having worked in India, the Middle East and North America. This has ensured strong and firm contacts in all these regions enabling facilitation of special passenger needs, as has been proven by the extremely satisfied groups taken to several parts of the world. Added to this is his hands-on working experience of passenger handling at Pearson Airport, enabling an acute understanding of passenger requirements and customer service. CTSI Events provide Destination Management services for inbound and outbound travel in the Meetings, Incentives, Conferences and Exhibitions sector (M.I.C.E ). After taking over the agency in 2008, in Islington, Etobicoke, CTSI moved to better and larger premises in Mississauga in 2011, in keeping with the growing business and high-end customer expectations. CTSI also added Marlin Travels in Kitchener as a franchise in 2011 and shortly thereafter, opened a branch office in Scarborough, Toronto, in 2012. Today, CTSI has positioned itself as a trend-setter in the way we do business, giving us an enviable edge over competition, while servicing our Business, Ethnic and Leisure Travel clientele, with a keen focus on quality and service delivery To sum up, following are the services offered: Travel Management Services: • Air Travel bookings and reservations, Tour packages and Travel Insurance • Worldwide Hotel reservations and other special handling ground services, including car rentals • 24/7 after-hours emergency services Corporate & Leisure Travel Services: • City Breaks (Short Holiday travel) • Worldwide Vacation Travel Packages • Cruises • Adventure Holidays CTSI Holidays has: • An International Network of tourism related offices • Specializes in FIT, Group Tours worldwide, and exhibition & convention packages Strategic Alliances : With all major International Airlines, International Hotels, Cruise Lines and Land Transport companies WE ARE BUSINESS EXPERTS MANAGING A TRAVEL AGENCY…NOT A TRAVEL AGENCY MANAGING A BUSINESS !!!