Dusit Suites Ratchadamri Bangkok’s ideal location puts Lumpini Park – Bangkok’s largest and most popular green space, prestigious shopping and lifestyle destinations like CentralWorld and Siam Paragon, and both Sukhumvit and Silom business and entertainment hubs all within easy reach. Hotel manager Songhee Ha paints Travel Daily Media a picture of the exceptional guest experience that awaits at this all-suite property.
Travel Daily Media (TDM): The 2019 opening of Dusit Suites Ratchadamri Bangkok saw it head straight into the tough – to say the least – times of the pandemic. What was the game plan that saw you through this period, particularly as a new hotel?
Songhee Ha: We focused on adaptability and guest trust. The hotel pivoted to the long-stay and domestic markets, implemented enhanced health and safety measures, and maintained personalised service. Support from the Dusit corporate office, along with a dedicated on-site team, enabled us to stay resilient and establish a strong guest base during a highly challenging time.
TDM: What sets Dusit Suites Ratchadamri Bangkok apart from other all-suite hotels in Bangkok?
Songhee Ha: Dusit Suites Ratchadamri Bangkok stands out through its refined elegance, generously sized suite accommodations, and a prestigious location in one of Bangkok’s most tranquil yet central neighbourhoods. With 97 tastefully appointed suites, each featuring a private balcony and kitchenette, the property offers a discreet and luxurious urban retreat supported by highly personalised service. Its garden surroundings and proximity to BTS Ratchadamri further enhance its appeal.
TDM: Your hotel is positioned as ‘upper-upscale’. Can you define ‘upper-upscale’ for us?
Songhee Ha: ‘Upper-upscale’ refers to a level of hospitality that blends premium facilities, sophisticated design, and elevated service standards. It delivers exceptional comfort and attention to detail while remaining approachable and guest-centric.
TDM: What are the various suite types that you offer, and do guests enjoy benefits?
Songhee Ha: We offer One-Bedroom and Two-Bedroom Suites, thoughtfully designed for space, privacy, and convenience. Guests enjoy exclusive benefits including access to the fitness centre and swimming pool, as well as all-day refreshments at Dusit Gourmet, where tea, coffee, and light delicacies are served throughout the day. Additional privileges through the Dusit Gold programme include dining discounts and various member benefits.
TDM: A key selling point for Dusit Suites Ratchadamri Bangkok is the dining experience on offer. Please describe this for us.
Songhee Ha: Dusit Gourmet, our all-day dining venue, serves a curated selection of international and local cuisine in a relaxed yet elegant setting. Guests may dine indoors or al fresco on the garden terrace. In-room dining is also available, with options designed to provide comfort and flexibility, particularly for long-stay guests and families.
TDM: How important a role does technology and innovation play in your hotel’s operations? And is this benefited by your affiliation with the Dusit brand?
Songhee Ha: Technology plays a central role in both our operations and guest experience. From digital concierge services to integrated back-end systems, innovation enhances our service delivery and efficiency. The Dusit brand offers cutting-edge platforms and group-wide advancements, allowing us to continuously elevate the guest journey.
