About the Business
Global Land Supply (GLS) is Flight Centre Travel Group’s global in-house product procurement and consolidation business, servicing a number of Flight Centre’s worldwide selling businesses including Retail, in-country support, Liberty Travel, GoGo Worldwide Vacations and Flight Centre Asia.
About the Opportunity
We are looking for a Finance Business Analyst to join our Finance Systems and Projects team and contribute to the ongoing business improvement and capability enhancement. This is a hands-on role in building and delivering high quality, value adding enhancements as well as enabling, supporting, and leading the business analysts and system analyst for your domain.
This role will suit a business analyst with an accounting background or having worked on accounting projects. You’re not required to be a CA or CPA, but a good understanding of accounting principles is an advantage.
We want someone with a passion for building reliable, scalable solutions with a focus on value to the customer. You will have the opportunity to influence the culture, facilitate solution delivery, work with your team on strategy and execution, build world-class software products and coordinate with other teams across our global Product Management & Engineering teams.
The technologies you are familiar with are less important to us, though having experience on finance systems, in particular Dynamics365 Finance and Operations and travel management software, will be an advantage.
This is an exciting opportunity to be part of our dynamic fast-paced product management and engineering team with a customer-centric focus on what we do. We deliver quality, innovative digital solutions to delight our customers and achieve our strategic priorities.
The role will be based in our South Bank Brisbane office and is office-based, though we do offer flexible working including up to 2 days work from home and flexible start and finish times. This is generally a business hours-based role.
What you will be doing:
Work with key stakeholders and project/cross-project SMEs to elicit requirements, document user stories and user acceptance criteria
Based on the requirements, acquire an understanding of where key functional, integration and systems gaps are by working with key stakeholders, vendors and reviewing existing solution system designs
Translate business requirements and uses cases to develop and deliver integration specification/mapping documents adhering to existing integration design patterns
Modelling business processes and/or workflows where required and identifying opportunities for process improvements
Collaborating with developers, solution architects, business analysts and product owners to recommend applicable system and integration modifications required for enhancements
Identifying issues, risks and benefits of proposed solutions and outlining business impacts to stakeholders and users
Reviewing and providing feedback to functional and technical specification documents for solutions from vendors
Provide technical assistance to troubleshoot and/or identify integration errors
Supporting business transition and helping to establish change
Document test cases and perform system integration testing on the delivered set of changes
What you will need:
Essential
Proven working experience as a Business Analyst for 5+ years
Demonstrated experience in documenting requirements/user stories, epics, use cases and test cases
Ability to get up to speed quickly, to understand existing system capabilities and functionality
Ability to read vendor specifications and perform gap analysis between inbound and outbound payloads with minimal assistance
Ability to work autonomously, effectively prioritise and execute tasks in a high-pressure environment is crucial
A demonstrated ability to solve problems in a complex environment with attention to detail and accuracy
Demonstrated ability to conform to shifting priorities, demands and/or timelines
Experience in working in both a hybrid waterfall and agile delivery methodology will be highly advantageous
Desired
At least 2+ years working in accounting projects
Experience working in the Retail / Travel Industry will be highly regarded
Experience working with financial and booking data will be highly regarded
Bachelor’s in computer science, Information Management, Information Technology or related field will be highly regarded
Experience with Microsoft Dynamics365 Finance & Operations or another enterprise accounting application
Writing user stories using the Gherkin framework
Experience using Azure DevOps for user stories, sprint planning and roadmaps
Bachelor in IT or Computer Science
Certificate IV in System Administration / Azure Fundamentals or Administrator qualification
What’s in it for you?
Award winning Flight Centre employee benefits: https://www.fctgcareers.com/why-work-with-us/benefits-in-each-country/australia
OTE $115 k p.a.
The opportunity to play an integral role in the growth of the business
Ongoing training and development
Career opportunities within a growing global business
Travel discounts on flights, hotels and insurance for you, your family and friends
Thrive in a diverse and inclusive environment
Discounted financial and health services
