Job Description

Stage, Screen & Sports beats the travel logistics drum for virtually any event in the creative, sporting and entertainment industries. Whether you operate in film/television, sports, performing arts, music, fashion, media or corporate entertainment, we can efficiently and cost effectively move your people to most corners of the globe.
The Stage, Screen & Sports culture creates people of distinction – people who are motivated and creative in servicing the needs of our clients. Our people are inspired to achieve within our powerful environment of performance recognition, business ownership, accountability and continuous improvement.
The Travel Manager handles the day-to-day travel needs of corporate business accounts won by the Business Development Manager and ensures the service agreement between the client and Stage, Screen & Sports is delivered in a way which ensures total client satisfaction and client retention. 
Responsibilities:
1. Travel Management
Ensure client’s retention with Stage, Screen & Sports by exceeding client expectations in every interaction with the account manager in relation to:
Understanding and anticipating client needs and travel preferences;
Responding quickly and proactively to client requests;
Anticipating client travel requirements;
Resolving client complaints; and
The accuracy and timely presentation of Clients travel documentation.
2. Teamwork and Communication
To be an active contributing member at meetings with Team Leaders and BDMs to keep them abreast of client accounts and any information which is likely to impact (either positive or negatively) on Stage, Screen and Sports; and
Share information with fellow Travel Managers and Team Leaders to ensure a united, consistent, and professional approach to client account management.
3. Office Systems and Processes
To contribute to the development and maintenance of office systems and processes associated with accounts; and
To ensure that all client account information is up to date so that a thorough knowledge and understanding of the account can be made by simply reading the client file.
What’s in it for you?You’ll enjoy a fun and team-oriented working environment in the office, at regular city-wide Buzz Nights to acknowledge sales successes and at the annual Global Gathering to reward high achievers. You’ll have to experience it to believe it!You will also be provided with the industry training and tools to turn your experience into a successful career – including ongoing support from business leaders and executives who started out as Travel Managers themselves and are now part-owners in their own business.
Benefits Include:
Generous remuneration structure
Travel perks/discounts.
Health & Wellness Programs and Employee Financial Wellness Services
Generous paid-time off policy 
National/International Award Nights and Conferences
Diversity & Inclusion initiatives
Benefits including vision, medical, and dental
Employee Assistance Program
401k program with partial match
Employee Share Plan
Global career opportunities in a network of brands and businesses
Ongoing training and professional development
Fun and flexible work environment
Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
Employee giving program
Annual Charity Trip
Office Environmental Program
1 Volunteer Day per Calendar Year

Successful applicant will have:
Minimum 1 year travel industry and GDS experience and a strong sales background
Professional & service oriented mentality
Positive attitude and a will to succeed
Ability to work independently as well as part of a team
Proven sales track record
High attention to detail
Important information about our application process:
Any offer of employment in the USA that would require you to attend an office location or company event is contingent upon providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.
The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.
Location: New York, NY
Salary: $50,000- $75,000
For this position, we anticipate offering an annual salary of $50,000-$75,000 depending on relevant factors, including experience, geographic location and performance. The annual salary range listed represents the total compensation package, excluding benefits, but which includes achievable commission and incentives.
If this sounds like the opportunity you have been waiting for and you would like to be part of our award winning culture then APPLY NOW.
Our number one philosophy? Our people. Flight Center Travel Group USA’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.
We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com