Direct Sales Advisor
Like insurance, we understand that job description can sometimes be confusing. So just as what we’ve done with our insurance plans, we keep our job descriptions simple too!
Direct Asia is looking for a Direct Sales Advisor to join our Direct Sales team (based different location in Singapore) and be our voice to the Singapore market.
If you have a flair and passion for sales, and delight in making your customers happy, we would love to hear from you!
Main Responsibilities:
Delivering our brand promise at all times and offering high levels of consistent, quality service support to our customers
Approach customers at our sales sites, attend to customers’ requests in line with policies and procedures, striving for first-class experience
Using simple, clear and concise languages to communicate effectively with customers
Actively listen and probe questions to accurately advise customize solutions based on customer’s needs and requirements
Proactively engage customers through our sales cycle and ensure prompt follow-up on every lead to achieve our sale target
Effectively handle complaints at the first point of contact, aiming to resolve situations to customers’ satisfaction
Being customer-centric – Gather customers’ feedback, ideas, and suggestions to bring the team/organization be closer to our customers
Actively participate in process improvement sessions, providing constructive feedback and suggestions
Ensure that all feedback relating to products and services is escalated to relevant parties and documented within systems
Work towards the team’s objectives and demonstrate the commitment to achieve business targets and personal goals.
Perform other duties as assigned by immediate supervisor
Requirements:
GCE ‘O’ Level & Above
BCP & PGI certification (we welcome applicants without these certifications too!)
An appreciation for the team-based environment
We regret only selected candidate will be contacted.