FCM – Corporate Travel Agent – Philadelphia, PAFlight Centre Travel Group
This role will have you arranging domestic and complex international travel for busy executives including air, car hotel and ground transportation.
Before you begin your role, you will spend one to two weeks (paid) training in the local FCM Travel Solutions office. Once you have completed your training at our local FCM office, our new hires participate in a week of comprehensive classroom style (paid) training at headquarters in Montvale, NJ. This program will boost your knowledge, train you on contract airfares and sharpen your Sabre skills. Our corporate travel agents handle the air, car, rail and ground transportation bookings as well as the ticketing, changes and the exchanges, our Learningcurve Training Program will help to prepare you with the necessary skills to be successful.
You will also need to offer exceptional customer service to satisfy our business traveler’s needs. We encourage our Corporate Travel Agents to study the travel polices of our corporate accounts and develop a relationship with them so, essentially, when our valued business travelers have the need for business travel arrangements, they rest assured that their business travel needs are in the hands of a dedicated team of Corporate Travel professionals they trust and are on a first name basis with.
Our business hours are 8:00 AM to 8:00 PM, Monday – Friday.
A typical schedule will include 40 hour work week with five 8 hour shifts. Be prepared to work an evening shift until 8:00 PM once or twice a week.
What You Will Need:
Experience in Corporate Travel highly desirable
Sabre skills preferred
Experience with complex international fares strongly recommended
Experience with complex ticketing & exchanges is preferred
Professional & service-oriented mentality
Impeccable business acumen
High attention to detail
Geography and international destination knowledge is necessary.
Must have the ability to effectively multi-task while maintaining professional rapport with corporate clients.
Candidates should possess decisive and successful problem solving skills.
Strong written communication, interpersonal and organizational skills
Skilled in usage of a personal computer and various software packages
What FCTG USA can offer you:
Strengths based culture
Fun and flexible work environment
Relaxed dress attire
Global career opportunities in a network of brands and businesses
Ongoing training and professional development
In-house travel planner to book discounted hotel & air
National/International Award Nights
Diversity & Inclusion initiatives
Benefits including vision, medical, and dental after one full month of employment
Generous paid-time off policy
Free and confidential access to our in-house financial advisor (401K, Stock Plan)
Life Insurance, Short/Long-Term Disability, Employee Assistance Program, Health Advocate and MD Live
Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
Employee giving program
Annual Charity Trip
Office Environmental Program
1 Volunteer Day per Calendar Year
FCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success! Please contact email@example.com if you need any assistance.
Visa Sponsorship: Employment eligibility to work with Flight Centre Travel Group in the USA is required as the company will not pursue visa sponsorship for this position.
Location: Philadelphia, PA
FCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success!