About the Opportunity
Flight Centre Travel Group is looking for a Finance Systems Enhancement Team Leader to join our Finance Systems and Projects team to lead the ongoing business improvement and capability enhancement. This is a hands-on role in building and delivering high quality, value adding enhancements as well as enabling, supporting, and leading the business analysts and system analyst for your domain. Initially your responsibilities will include overseeing production support and then assist with the transition from the project to a third-party support provider for Level 2 and above.
This role will suit a functional consultant, business analyst or ambitious systems analyst wanting to be hands-on and lead a small team. You will drive outcomes, grow and enable teams to achieve their missions and continuously learn and develop yourself and others.
You will ideally have an accounting background or have worked on accounting systems but must have proven experience working thorough the software development lifecycle using the appropriate agile methodologies and practices.
We want someone with a passion for building reliable, scalable solutions with a focus on value to the customer. You will have leadership and development experience. You will have the opportunity to influence the culture, facilitate solution delivery, work with your team on strategy and execution, build world-class software products and coordinate with other teams across our global Product Management & Engineering teams.
The technologies you are familiar with are less important to us, though having experience on finance systems, in particular Dynamics365 Finance and Operations and travel management software will be an advantage.
This is an exciting opportunity to be part of our dynamic fast-paced product management & engineering team with a customer-centric focus on what we do. We deliver quality, innovative digital solutions to delight our customers and achieve our strategic priorities.
The role will be based in our South Bank Brisbane head office, though we do offer flexible working arrangements, including up to 2 days work from home with flexible start and finish times. This is generally a business hours-based role.
What You Will Be Doing
Lead a team of business analysts and system analysts who value autonomy, transparency through coaching, mentoring, feedback, and hands-on career development
Lead by example and mentor your team in areas such as efficient software design, improving agile software development practices, quality engineering and smart ways to build, deploy and monitor our software
Drive designs software components, systems, and features in your team and also across our global teams
Become an expert in your domain, live and breathe the product, advocating the customers voice
Be a key player in building a healthy, collaborative and innovative engineering culture
Work closely with engineering and product teams to ensure timely delivery of technical solutions to address business objectives
People leadership and management to support and check-in with team through one-to-ones or other methods you seem fit
Recruitment process for your team in hiring and onboarding to ensure the best candidate best experience
Own the quality of what we build, through testing, test automation and observability to ensure operational reliability and performance
What You Will Need
Essential
A proven track record in driving business requirements principles improving standards, best practices and supporting software design
Passionate about people and teamwork with experience in coaching, mentoring and supporting others to continuously improve and achieve their missions
An enthusiastic and positive leader with a self-directed and self-motivated attitude
A love for driving scalable business outcomes using technology
Experience in recruitment activities including interviewing, hiring and onboarding
Proven experience in improving teams’ culture, ways of working and agile practices
At least 7 years’ experience working in the IT industry delivering reliable, quality and performant solutions for the business
Desired
Experience with Microsoft Dynamics365 Finance & Operations or another enterprise accounting application
Writing user stories using the Gherkin framework
Experience using Azure DevOps for user stories, sprint planning and roadmaps
Strong understanding of IT Service Management (ITSM) and the ITIL best practice framework
Understanding of project delivery frameworks (Prince2, Agile)
Lead ITIL and ITSM process development including extensive experience with Incident, Problem, Change and
Configuration Management
Strong understanding of the travel or retail industry
Bachelor in IT or Computer Science
Certificate IV in System Administration / Azure Fundamentals or Administrator qualification
About the Benefits
Generous remuneration structure
Travel discounts, in-house financial and health services, access to internal 24/7 gym
Global career opportunities in a network of brands and businesses
Ongoing training and professional development
Fun, flexible and inclusive work environment
Proud Corporate Social Responsibility platform
