- Work with departmental management to attract, hire and retain the right candidates and identify opportunities to develop internal talent.
- Ensure consistency of a five-star experience through consistent monitoring of standard operating procedures and ensuring adherence to these standards by regularly and fairly holding staff accountable for their performance.
- Participate and support departmental management in the areas of performance reviews, training and ongoing development.
- Oversee the day to day HR administration and ensure administrative efficiencies and process improvements are realised.
