Job Description

About Us 
Travel Associates is Australia’s leading luxury travel agency, known for delivering the best client service in the industry. We are the country’s largest network of Virtuoso agents with over 50 offices around Australia. 
We are proud of our unrivalled connections with the best partners and suppliers, meaning we can confidently book client travel, knowing every health and safety precaution is in place. We are experts in delivering exclusive benefits to every single client, driving high loyalty rates, repeat business and most importantly, growth.  
 
About the role
The role, reporting to the Events and LSM Manager, is responsible for local and community marketing and event activity for the Travel Associates network in Australia and NZ. Working in a high-performance Support team, you will be an efficient and effective marketing specialist who is comfortable working with a retail network of Business Leaders and Advisors to build the Travel Associates brand, generate community awareness and ensure local community involvement.
 
Key Responsibilities
Implementation of a broad range of marketing and event activities for the Travel Associates network of 50 owned businesses in AU and 6 in NZ.
Deploy the Local Store Marketing (LSM) strategy for the brand with a view to expanding a successful strategy into other markets as the brand grows.
Brief media agency, and brief creative requirements for appropriate and high profile sites and local media to assist with brand building.
Develop a premium and cost-effective ‘mini’ or localised marketing strategy (events, advertising, PR and general marketing) for each business within the local community, positioning each store as THE luxury travel agency of note for discerning travellers to acquire new clients.
Assist businesses to host and run additional luxury client events aimed at new customer acquisition, and report on the success of the events.
Work with businesses to increase Client Y2M statistics within the office to grow the national TA database and assist client retention.
Develop an LSM email schedule / topics for communication to the client database of each business, including drafting the copy, briefing the designer on creative approach and assisting the Digital Marketing Executive with distribution.
Continually update and manage business and advisor profiles on the website, including digital office listings, and content, plus guide and oversee localised social media strategies.
Work with businesses to identify and secure local PR opportunities to build brand and advisor authority and credibility in the community.
 
About You 
To be successful you will possess: 
Minimum of 3 years’ experience in Marketing, Communications, Event management or similar role.
Digital marketing experience, including;
a knowledge of general organic and paid social media strategy,
an understanding of Google My Business and Google Analytics,
basic web platform management
basic coding experience would also be ideal

Ability to communicate openly and effectively with key stakeholders including peers and senior management, as well as travel advisors
Strong interpersonal skills and communication to generate lasting connections within the business and industry
Ability to brief and manage multiple deadlines and strong attention to detail
Ability to coordinate budget spreadsheets, and to be creative with budgets at any level
Copywriting and communications/PR experience would be ideal
Community management experience, localised PR strategies
 
Why work with Travel Associates?  
Travel discounts for you and your friends and family 
Ongoing qualifications, training, and professional development  
Additional leave options such as volunteer and travel leave  
Paid Parental Leave 
Corporate Health Discounts – access exclusive discounts on health insurance plans for you and your family with our partner, BUPA 
Flexible working options 
Educational Trips/ Incentives 
24/7 Employee Assistance Program for you and your family – for your physical, mental, social and financial wellbeing   
Exclusive retail discounts with 350+ of Australia’s leading retailers   
Employee share plan, being an ASX listed company comprised of 20+ brands globally   
 
To work with Australia’s leading luxury travel brand, APPLY NOW