Mid-Office Support Team Manager – UK&I – Travel Daily Media

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Mid-Office Support Team Manager – UK&I

A rare and exciting opportunity has arisen within the incredibly experienced Mid-Office Support team. We are looking for a new Team Manager to build on the continual successes that have been achieved since the team’s inception only a few years ago. The successful candidate will have a real passion for systems, seeking productivity gains across all mid-office workflows, and being problem solver in the truest sense of the word.
You will work with a plethora of stakeholders in order to deliver a wide-variety of projects, whilst maintaining and delivering incremental improvements to the mid-office system. The team manager will be the gatekeeper of Protas for UK&I, ensuring that functionality is fully optimised and compliant, as well as delivering high quality support to system users. This person will lead by example, have excellent communication skills, as well as being able to multitask and manage concurrent projects.
Key Responsibilities:
UK&I Protas owner – Configuration, development, and maintenance
Business partnering with both internal and external stakeholders (including developers)
Team development and deployment
System support for all users 

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