Job Description

Job Responsibilities:
Established: Business Reference Point, Technical Reference Point, and Transparency Across Resource, Progress and Costs.
Create a mechanism to quickly provide options / band estimates for Team Leaders.
Resource allocation & planning.
Successful management of vendor / partners to solve business initiatives or problem.
Ensure the appropriate methodology is used for delivery.
GDS and Robotic first level support centre
Service request management
Job Requirements:
Travel industry experience preferable as a GDS support or Travel Consultant
Experiences with Amadeus, File Finishing and CGAP
Previous experience and engagement with key business stakeholders and managing vendor relationships
Experience in managing vendor relationships
Understanding of the travel industries & key contacts
IT Degree or Diploma is desirable