Job Description

Our purpose is to open up the world for those who want to see. Every day, we give people all around the world the opportunity to experience something really amazing – travel! 
As the Product Owner in our websites team you’ll help make travel simple and fun whilst improving the customer journey. Defining the customer roadmap and implementing strategies to design, build and deliver initiatives that are focused on providing solutions that support our customers online. We work autonomously from anywhere and work collaboratively online or in the office to achieve our team goals.  
If you thrive working closely with product, marketing, and engineering teams to maximise the value and delivery of website initiatives, please apply. 
 
Day to day:
 
Be an expert in your domain, live and breathe the product, advocating the customers voice
Actively participate in the product discovery activities which help shape  the Help Centre product
Contribute to the wider strategic vision and roadmap
Managing the product backlog, including prioritisation, grooming and defect management
Construct and prioritise  work  to ensure that the development team is clear on what to work on next
Work collaboratively with the product manager and product team to identify a minimum viable product
Key role in agile software development, including estimations, planning, user story acceptance and release activities
Communicates the voice of the customer to the development team
Support the implementation of initiatives with cross-functional teams
Ensure a quality product by working closely with team members throughout delivery
 
You’ll earn brownie points with…
 
Website experience with a strong focus in providing solutions to improve the experience online for customers
Content Management Systems (CMS), SEO, Google Analytics experience
3 plus years industry experience in managing digital products
Leadership mentality
Genuine passion to learn from the people around you and a keen interest in growing within a company long term
Effective communication and collaboration skills
Aviation or Travel industry experience 
 
Let’s skip to the good part:
 
Flexible work environment (Hybrid), work from home or our Global Head Office in Southbank, Brisbane
Ongoing training and professional development
Travel discounts and deals bookable through our internal team of travel agents, Travelwise 
Discounted financial and health services through our Moneywise and Healthwise businesses
Global career opportunities in a network of brands and businesses
 
We do things a little differently…
We do things a little differently around here. We do things the FCTG Way.
We have a unique culture and an irreverent DNA based on a proven mix of ideas, values and ways of working that have helped shape our business over the past 40+ years.Across all our brands, we take our business seriously but not ourselves. We take leaps of faith, have trust in our teams and work collaboratively to achieve our goals. That’s the FCTG Way.
If you think you have FCTG DNA, reach out today.