Job Description

Our people are our greatest asset. We’re a bunch of passionate people who specialise in their fields. We’re avid explorers, aviation buffs, tech mavericks, and social butterflies. At the heart of everything we do is a desire to have fun.If this sounds like the kind of team you will flourish in, we need to hear from you.
We are looking for an experienced Product Owner to join our highly collaborative, cross-functional Digital Flights team whose purpose is to design, build and roll-out products that will deliver our company’s vision and strategy.
In this role you will take responsibility for the product planning and execution throughout the product life cycle, including collaborating on gathering and prioritizing product and customer requirements, defining the product backlog in accordance with the product roadmap and working closely with other teams to ensure customer and business goals are met.
What You’ll Do:
 
• Gain a deep understanding of our customer experience, identify, and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth• Obsess about the commercial viability of new product opportunities and enhancements to existing digital products from ideation through to benefits realisation• Working closely with UX and Lead Engineer, facilitate the ideation and concepting of new digital products and enhancements• Use best-practice product management methodologies to rapidly research, prototype, test and iterate new features• Drive the product strategy, create customer value, and deliver measurable business benefits• Research and assess qualitative and quantitative findings to understand our customers and business needs and make informed product decisions
 
We’d love to hear from you if you have:
 
• Demonstrated experience of delivering fit-for-purposes business solutions to agreed time, quality, and functionality requirements• History of success using analytics and customer research to inform a critical approach to product decision making• Strong user experience and technical sensibilities• Experience in building and operating websites in a large commercial environment• Demonstrated experience working in a lean agile software development environment• Strong proactive communication skills and an ability to work collaboratively are critical• Empathy for the customer experience, as well as data analysis, should inform all decision making• Strong technical acumen to think critically and converse with technical architects and developers
What’s in it for you?
• Flexible work environment – split you time between working from home and our global head office in Southbank• Travel discounts and deals • Discounted financial and health services • Access to our 24/7 gym located at Global HQ• Global career opportunities in a network of brands and businesses• Ongoing training and professional development
We do things a little differently…
We do things a little differently around here. We do things the FCTG Way.
FCTG is Australia’s largest travel retailer. Our people come from all different backgrounds and our connections spread to the far reaches of the globe. Together, we’re a family. We work hard, have fun and open up the world for those who want to see. We offer genuine opportunities for people to grow and evolve. We embrace new experiences, seize all opportunities, and empower all our people to find their Brightness of Future.