IndiGo named as best low-cost airline for tenth year in a row

IndiGo has received the recognition of ‘The best low-cost airline in Central Asia and India’ at the Skytrax World Airline Awards at the International Paris Air Show 2019.

The award recognises travellers’ favourite carriers around the globe and awards them for their operational excellence. This award is a testimony to IndiGo’s continued success across quality standards across front-line product and service factors at the airport and onboard environments.

Delighted on receiving the award, William Boulter, chief commercial officer (CCO), IndiGo said, “I would like to dedicate this recognition to all the IndiGo employees who strive to deliver an exceptional, efficient and reliable service to our customers every day.”

Travellers from over 160 countries take part each year in the world’s largest airline passenger satisfaction survey, across 41 key performance indicators of airline front-line product and service, to decide the award winners.

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