ixigo offers no-questions asked full refund for select destinations affected by COVID-19

AI-based travel app, ixigo has announced a full refund for all flight bookings to China, France, Germany, Hong Kong, Iran, Italy, Spain, Singapore, South Korea and Japan. The policy is applicable on both one-way and return bookings for travel dates up to 31 March 2020.

In lieu of the Covid-19, several airlines have temporarily suspended/cancelled operations to certain parts of South-East Asia and Europe. With public health officials in many countries advising caution against traveling, the company has seen a spike in travellers changing their immediate travel plans.

Aloke Bajpai, co-founder and CEO of ixigo said: “The health and safety of our customers is always our top priority. In context of this global emergency, we have rolled out a policy to help travellers who wish to cancel or postpone their trips in a hassle-free way. We are providing a no-questions asked full refund on the countries most impacted by COVID-19, irrespective of the airline’s own policy in this regard. We will continue monitoring the situation and extend the waiver, if the need arises.”

You might also like

Comments are closed.

X
GET THE LATEST TRAVEL INDUSTRY NEWS, JOBS AND EVENTS STRAIGHT TO YOUR INBOX!
Join over 180,000 travel agents, professionals and executives subscribed to our daily newsletter.
You can unsubscribe at any time
Subscribe to our newsletter
Sign up here to get the latest news, updates and special offers delivered directly to your inbox.
You can unsubscribe at any time
Close
Do NOT follow this link or you will be banned from the site!