Aviation Executive
C&M Travel Recruitment • GBP 25,000 - 28,000 Hourly + CommissionIndustry : | Travel Agent or Tour Operator |
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Sector : | Ticketing Consolidator |
Department : | Customer Service |
Employment Type : | Full-Time |
Work Sponsorship : | Local contract only |
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Experience : | No experience required |
Vacancies : | 1 |
Job Status : | Active |
Aviation Executive Home based Required for this established and expanding Tour Operator. Due to expansion, they are recruiting for an Aviation Executive to add to their team .They are looking for an experienced Aviation/Flights or Ticketing Consultant who will support with schedule changes along with ticketing functions including issuing, reissuing and amending tickets using Galileo or Amadeus . This role offers a salary up to 28k and will be working a variety of shifts including days , evenings and weekends across a 7 day opening (5 days per week)
Aviation Executive duties
-Manage the queues within the GDS system
* Issuing all tickets within the time limit set by the airline
* Managing involuntary flight schedule changes, updating PNR’s and overcoming any issues that may have occurred as a result of the change
* Re-issuing tickets both automated or manually
* Dealing with IT / BT net tickets and published fares
* Cancelling and refunding tickets and updating files to ensure everything is correct
* Issuing EMD’s for all manner of extras
* Contacting airlines to help solve problems and /or help with issues
* Support the sales team with help on itineraries, pricing and obtaining the best fares
Aviation Executive skills required
* Knowledge of GDS system(s), preferably Galileo (and/or Amadeus) including fares, revalidations, re-issues and refunds
* Demonstrable competence and previous experience within a Flights/Aviation/Ticketing Executive role or similar
* High level of attention to detail and accuracy
* Accustomed to working to deadlines and in a fast-paced business environment.
* Good problem-solving ability and commercially astute.
* Provide weekly BSP reports and answer queries that may arise
* Refiling/rebooking of flights in order to obtain the best price
If you are interested in the above role, please apply online or send your cv to rachel@candm.co.uk
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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk