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Cruise Administrator

C&M Travel Recruitment  •  GBP 22,000 - 24,000 Hourly + Commission
Work location: Birmingham, West Midlands
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Industry : Airport / Airport Services, Cruise, Travel Agent or Tour Operator
Sector : Cruise Operators, Hotels and Accommodation, Tour Operator or Guide, Tourism Board or NTO, Training and Development, Travel Agent (Cruise), Travel Agent (Online), Travel Agent (Retail/Leisure)
Department : Customer Service
Employment Type : Full-Time, Permanent
Work Sponsorship : Local contract only
Experience : No experience required
Vacancies : 1
Job Status : Active
Job Description

This well establish Travel Company are recruiting an experienced Cruise Administrator to join their small team. Remote based paying up to £24K.

Cruise Administrator, Responsibilities:

  • Investigating and solving passenger problems
  • Handling customer complaints or any major incidents
  • Producing written information for passengers
  • Dealing with pre and post enquires
  • Making itinerary changes

Cruise Administrator, Skills Required:

  • Previous experience within travel, cruise would be a huge advantage
  • Experience within Customer Service and Administration
  • Problem solving skills
  • Confidence, patience, politeness, calm manner, tact and diplomacy when dealing with difficult situations.
  • Able to work under pressure

Additional Information:

  • Paying up to £24K
  • Homebased
  • Working Mon – Friday 09.00 – 18.00 with some Saturday’s

To apply for this Cruise Administrator please either apply online, email your CV to harri@candm.co.uk

Don’t keep a good thing to yourself
We grow our business through referrals, so please don’t keep us to yourself. If you think we’re doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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