German Speaking Travel Customer Service Executive A well respected travel company are looking for a German Speaking Customer Services Executive to join their expanding team. This company are renowned for the high quality of their product range and for personalised top class customer service. As a German Speaking Customer Services Executive you will be joining the sales and service team to respond to incoming enquiries from German & English customers.
German Speaking Travel Customer Service Executive – Responsibilities:
Responsible for dealing with incoming calls and emails from German & English customers wishing to make a booking or from existing customers with queries.
Resolve issues in a customer friendly, calm and effective manner.
Handle all related administrative tasks.
Build and maintain knowledge of the holidays offered and the areas in which they are located.
German Speaking Travel Customer Service Executive – Skills Required:
Bilingual German / English verbal & written required.
Experience in the travel sector preferred but not essential
Customer service experience with a genuine desire to provide exceptional service.
Strong administrative skills with an ability to manage own workload.
Excellent verbal and written communication skills.
Experience using a GDS Galileo, Amadeus, Sabre would be an advantage
Flexible approach with a willingness to learn new skills and assist in the company’s success and growth.
German Speaking Travel Customer Service Executive – Additional Information:
Working hours are Monday to Friday 9 to 5.30pm
This is a home based role but access to their Manchester office will be necessary for meetings
Please apply for the role of German Speaking Travel Customer Service Executive online or email your cv to Rachel@candm.co.uk.
Don’t keep a good thing to yourself We grow our business through referrals, so please don’t keep us to yourself. If you think we’re doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.
C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk
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