An established well respected finance company based in the Manchester area, are recruiting for an experienced Sales Team Manager to join their busy Contact Centre. Suitable candidates will have experience managing a team within a sales and service based role within a call centre environment , leading and developing a team to achieve personal and company targets.
40 hours per week, Monday-Sunday 9am -7pm (rota based around opening hours) . Basic salary £37, 0000 plus bonus OTE £50, 000
Sales Team Manager Responsibilities;
Managing a team of sales/account managers within a fast paced call centre environment
Offering support and guidance on a daily basis to the team
Completing one to ones, training and development with the team
Working closely with other departments and monitoring call quality
Essential Skills & Experience
Previous experience managing a team in a call centre environment either within sales or service
Confident leading and developing a team to achieve personal and company targets
Planning personal development plans and ensuring KPI’s are monitored and achieved
Monitoring call volumes and ensuring staffing levels meet the demand
If you would like to apply for the position of Sales Team Manager , please forward your cv to email@example.com or call Rachel on 0161 238 4491
Don’t keep a good thing to yourself We grow our business through referrals, so please don’t keep us to yourself. If you think we’re doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.
C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk
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