TRAVEL AFTER SALES MANAGER
SOUTHWEST LONDON
UP TO £30,000

THE JOB
A luxury holiday company in South West London is looking for an after-sales manager in this hands-on role, managing a small team of after-sales customer service executives. This is a key role in the business as you’ll oversee the clients’ pre and post-departure experience ensuring outstanding customer service is maintained at all times. You will be liaising with clients on a daily basis via phone and email, answering queries, actioning any required amendments and requests as well as using excellent people management skills to lead the after-sales team.

THE COMPANY
This is a fantastic opportunity to join a successful and well-established luxury travel company who pride themselves on their expertise and service to provide exceptional holiday experiences.

WHAT EXPERIENCE DO I NEED?
*An enthusiastic, flexible and committed approach
*Strong experience in a management/supervisory/leadership role
*A background working in the travel industry is essential
*Highly customer service focussed
*People management skills including managing, motivating and developing staff, both individually and as a team
*A high standard of written and spoken English
*Highly organised with excellent attention to detail
*Ability to work under a high level of pressure and to set deadlines
*Ability to forge and maintain working relationships both internally, with clients and travel suppliers
*The ability to travel abroad when the business requires it of you

WHAT’S IN IT FOR ME?
In return, you’ll benefit from a competitive salary plus excellent company and travel-related benefits. This is a full-time role working five days a week 9 am-6 pm Monday to Friday. You’ll work one weekend a month which will be 10 am-4 pm Saturday and Sunday. For this weekend you’ll receive two days off between Monday-Friday.

Simon Hurst-Grover is recruiting this travel aftersales manager in SW London. Click to apply.

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Applicants must have the legal right to live and work in the country where the vacancy exists. We regret we are only able to contact shortlisted candidates.

Progressive Travel Recruitment (a trading name of Progressive Personnel Ltd., est. 2005) is a leading international travel and hospitality recruitment company with offices in the UK, USA, Canada, United Arab Emirates, South Africa, The Maldives and Estonia.