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Travel Customer Service Consultant

C&M Travel Recruitment  •  GBP 18,500 - 18,500 Hourly + Commission
Work location: Chorley, Lancashire
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Industry : Travel Agent or Tour Operator
Sector : Travel Agent (Cruise)
Department : Customer Service
Employment Type : Full-Time
Work Sponsorship : Local contract only
Experience : No experience required
Vacancies : 1
Job Status : Active
Job Description

Travel Customer Service Consultant : Successful Travel Customer Service Consultants will be rewarded with a basic salary up to £18,500 plus bonus circa £22,000 with great company benefits. Working for a successful Travel company, in their Customer Service department, successful Customer Service Consultants will assist clients with any alterations or queries on travel reservations and offer the facility to pre book excursions and offer additional holiday products , whilst offering the highest level of service. This is mainly an office based role in Chorley but there can be flexibility with part office/homebased working within their opening hours Monday – Friday – 830am-6pm Saturday – 9am-530pm Sunday 10am-4pm

Within the role of Travel Customer Service Consultant you will be responsible for:
* Assisting existing customers with any changes to their existing bookings
* Offer additional holiday/travel products including insurance, car parking
* Offering an exceptional service
* Work towards company and personal targets based on service and sales

Within the role of Travel Customer Service Consultant you will have the following skills:
* Excellent customer service experience gained from within the travel industry or customer service/sales experience working within a call centre environments
* Be enthusiastic people with a passion for service and sales
* Excellent customer service and sales techniques and a strong telephone manner
* Good knowledge of available Travel products ( training will be provided)

To apply for one of these excellent roles and join this unique Travel role call Rachel on 0161 238 4491, email your CV to rachel@candm.co.uk or apply below

Don’t keep a good thing to yourself
We grow our business through referrals, so please don’t keep us to yourself. If you think we’re doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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