The hotel was honoured as the winner of the awards programme’s City Centre Hotel of the Year category.
Le Meridien Bangkok’s exemplary initiatives in setting new standards in guest loyalty, sustainability, and urban luxury have been recognised at the TDM Travel Trade Excellence Awards 2025 - Thailand.
The establishment, which is located in the heart of Bangkok’s Silom business and entertainment district on Surawong Road, places guests at the crossroads of culture, creativity, and commerce.
It has easy access to the best of the city as it is only a few steps from the lively Patpong Night Market, Samyan Mitrtown, and major transport lines such as Sala Daeng BTS and Sam Yan MRT.
These features brought outstanding results for Le Méridien Bangkok in 2024. Amongst them are the 70% of guests who became loyal return visitors; the guest satisfaction climbing up to 73.8%; the staff service rating hitting a record-high 80%; and the revenue growing by 14.4% year-on-year, beating post-pandemic expectations.
These successes are no accident because they were attained with a team-first culture. In line with this, the company recorded a 97% associate engagement score, which reflects a motivated team that is committed to service excellence. Notably, its long-term staff development and internal recognition programmes also created a workplace where people thrive.
Sustainability also played a major role in the hotel’s story. Le Méridien Bangkok reduced utility use by 17.7% per occupied room and aligned smart operations with environmental responsibility.
Furthermore, in 2024, it became the only operational hotel in Thailand to win the prestigious Diamond Building Award, the country’s highest honour for green building and sustainability.
Le Méridien Bangkok has proven that it is not just a place to stay but a leader in shaping the future of hospitality. It is a living example of what today’s travellers value most: authentic hospitality, eco-conscious operations, and a sense of place.
The TDM Travel Trade Excellence Awards - Thailand highlights the exemplary hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives that elevate the standards in the travel industry.
The TDM Travel Trade Excellence Awards 2025 - Thailand is presented by Travel Daily Media Magazine. To view the full list of winners, click here. For more details, please contact Marni Marco at +65 3158 1386 or marni@traveldailymedia.com.
