Charmaine Fernz
‘Revenue is no longer the sole metric’: W Kuala Lumpur director redefines sales success
Zoe Seow, Director of Sales and Marketing, W Kuala Lumpur, in conversation with Travel Daily Media, shares her views, saying brand love is when guests choose you not out of convenience, but out of connection. Seow emphasises that differentiation lies in experience and authenticity.
‘Consistency is the brand promise’: Crystal Cruises VP on APAC strategy
Tony Archbold, Vice President of Sales for Asia-Pacific, Crystal Cruises, recently discussed the company with Travel Daily Media. He shared how Asia is cementing its position as one of the fastest-growing luxury travel markets globally. He emphasised how ultra-luxury cruise brands are being challenged to deliver more than scale, spectacle, or singular experiences.
‘A hub for sports and families’: Amari manager on Hua Hin’s post-pandemic recovery
Kitti Saesee, General Manager, Amari Hua Hin in conversation with Travel Daily Media, shares key elements that make Amari Hua Hin a popular favourite not just among Thais but expatriates too. From family-friendly activities to sports tourism, Amari Hua Hin caters for diverse guest expectations.
‘The growth is exponential’: FutureLog VP on the end of paper-based hotel procurement
Franz Lingl, Vice President Operations Asia Pacific, FutureLog Asia Pacific Ltd in conversation with TDM highlights how the adoption of digitalisation in Asia is building the momentum for growth. One of the key examples cited is Japan with its key inbound boom.
The GSTC Certification Strengthens our Commitment to Sustainable Practices: Berrivin
Olivier Berrivin, Vice President – APAC, BWH Hotels in conversation with Travel Daily Media highlights the advantages and challenges of being sustainable. He asserts that Sustainability positively impacts every aspect of the business, if done right.