Edd Ong
Director, Hotel Solutions at BCD TRAVEL
Singapore
Regional Operations And Partner Lead at BCD TRAVEL
Singapore
Regional Account Director at BCD TRAVEL
Singapore
Global Account Manager at BCD TRAVEL
Singapore
Global Program Manager at Carlson Wagonlit Travel
Singapore
Senior Regional Account Manager at BCD TRAVEL
Singapore
Singapore
| Full Name: | Edd Ong |
|---|---|
| Gender: | Male |
| Languages: | English,Chinese |
| Location: | Singapore |
About Edd Ong
With more than 20 years as a business professional, I am a go-getter with high earnings expectations. With my track record in sales, business development and account management, I have confidence in my abilities to meet and exceed the expectations of the role. I have been described as an effective people manager ensuring success of team members.
Education
Curtin University of Technology
BAchelor of Commerce
Commerce
15 Mar, 1995 - 15 Mar, 1997
| Director, Hotel Solutions | |
| Jun 2018 - Present • 6 years 9 months | |
| Asia Pacific representation of BCD Travel global hotel strategy. Lead efforts to leverage on BCD Travel's suite of hotel technology, solutions and content to deliver enhanced hotel program to clients. Work with commercial teams to develop hotel solutions to meet client program requirements. Coordinate with internal stakeholders such as supplier relations, operations, consultancy, partner locations, commercial teams and country leaders to ensure strategy alignment to meet goals. | |
| Regional Operations and Partner Lead | |
| Oct 2017 - May 2018 • 8 months | |
| Currently focusing on building and delivering operational excellence and driving strategic value of partner markets. Manages a client funded team of 12 employees based in Singapore. Conduct regular partner dialogue to ensure alignment on strategic vision. Work with BCD Global strategic partners to introduce technology and logistic expertise into the Meetings & Events space. Develop programs and initiatives to guide partner markets in providing professional consultation. | |
| Regional Account Director | |
| Aug 2016 - Sep 2017 • 1 year 2 months | |
| Promoted to Regional Account Director in Aug 2016 based on strong financial, operating, and team leadership performance. Manages a client funded team of 12 employees based in Singapore with spend volume worth over US$60 million annually. Define program strategy with client partner and oversee the development and execution of business plans. Stabilize account and build foundation for strategic vision. Socialize account retention strategy internally for buy in with the goal of bid avoidance. | |
| Global Account Manager | |
| Mar 2014 - Aug 2016 • 2 years 6 months | |
| Support regional account management and sales team with interim account management function during client transitional periods. Provide oversight on implementation and “laying the tracks” for incoming account manager. Key tasks include quarterly business reviews, contracting, support the resolution of client issues and program optimization through best practice sharing and innovation. | |
| Global Program Manager | |
| Sep 2010 - Nov 2013 • 3 years 3 months | |
| Managed a key banking client in the APAC region. Supported both regional and local initiatives to ensure consistency in program execution and strategic direction. Conduct quarterly business reviews and develop strategic business plans. | |
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