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Airlines and Aviation

Ethiopian Airlines refurbishes B767-300 fleet

Ethiopian Airlines Group has fully refurbished its Boeing 767-300 ER fleet utilised on routes to India, Middle East and Africa destinations.  It is fitted with new full flat-bed seats in Cloud Nine, modern IFE with high resolution 17 inches screen and in-seat power outlets (inflight entertainment), lighting and other modern cabin products. Customers in the main cabin will also have new seats, multiple channels of inflight audio and video entertainments accessible with their own mobile devices /tablets.             Ethiopian Group CEO, Mr. Tewolde GebreMariam, remarked; “As a customer focussed and market driven airline, we are always committed to offering unmatched travel experiences for our customers. We have invested more than USD 6 million to retrofit our B-767-300 ER fleet, which will surely provide more choice and greater comfort to our customers. By December 2017, all our B767 fleet will be fitted with flat-bed seats in Cloud Nine with access to a range of video programming available for wireless streaming in all cabins.  I would like to congratulate our engineering and maintenance team at Ethiopian MRO for the job well done and wish to pledge to our customers that we shall always strive to ensure their extra comfort every time they fly with us.”   Ensuring the right fleet mix for their ongoing mission, Ethiopian Airlines has currently deployed 92 of the youngest (five years average fleet age) and most modern fleet, with future plans to receive a further nineteen A350-900s, four B787-900s and five Q400s.    

Airlines and Aviation

Air New Zealand bids farewell to Boeing 767s

Air New Zealand's Boeing 767 Air New Zealand has retired its fleet of Boeing 767 aircraft, more than 30 years after the aircraft were first introduced. The airline's last remaining 230-seat 767-300 aircraft took off from Sydney on Friday, for a trans-Tasman flight to Auckland. Upon arrival in New Zealand, the aircraft will be removed from service. Since entering the national carrier’s fleet in 1985, the 767 has flown the majority of Air New Zealand’s long-haul routes. In recent years however, it has been progressively replaced by the larger and more fuel-efficient 787-9 Dreamliner. The airline has a total of 13 787s on order, with deliveries running until late 2018. "The Boeing 767 aircraft has been a stalwart at Air New Zealand for more than 30 years now but moving to operate the modern 787-9 Dreamliners on our long-haul routes will allow us to be more efficient and have a consistent wide-body fleet which will deliver benefits to both the business and customers," said Air New Zealand's chief operations integrity & standards officer, Captain David Morgan. "The use of the larger Dreamliners will result in a capacity increase of around 3% on the trans-Tasman and Pacific Island routes. Customers also get to experience our business premier and premium economy cabins on the 787-9 aircraft.” The move also forms part of Air New Zealand's bid to simplify its fleet, with a three-model fleet consisting of single-aisle Airbus A320s and twin-aisle 777s and 787s.

Events

The Great Travel Reset: How Travel Is Becoming Local, Intelligent and Unified Again

According to Christodoulou, travel is moving away from decades of fragmentation and back toward consolidation—this time powered by AI, localisation and unified platforms.  Romain Christodoulou, Vice President Supply, Agoda shares insights on “The Great Travel Reset: Local, Transparent, Intelligent and Unified” while presenting at the TDM Global Summit Singapore 2025 Romain Christodoulou From Fragmentation to Unification once more Explaining his topic on the Great Travel Reset, he says: “If you think about travel, I think travel is going through a cycle, it’s getting back to earlier stages than what it was before. Think 1890s, think about France. I picked a country randomly. At this stage, if you want to travel, you would go to one of the domestic counters, you would probably use a queue, and then you would order in one place, with one desk, your entire travel. You would order a train ticket, a boat ticket, you would get your insurance. So, it's a very global and duly integrated experience. Let's call it phase one. Then you have phase two.” “In phase two you experience scale coming. So, scale is coming with airlines going global. Scale is coming with GDS starting to distribute rooms and seats all over the world. Scale is coming with Internet, and you have meta-searches, you have search engines, you have OTAs, and everybody starts owning a piece of travel, which means that we are moving from a very local, very fully integrated experience to a more standardised, to a more fragmented experience. And that's phase two. And now I'm calling it the Great Travel Reset, because I think with technologies like AI, you're eventually getting back to global players, localising their experience, and demand and supply is getting consolidated again.” Various styles of tie dye, Japanese Shiori technique. Textile print for bed linen, jacket, package design, fabric and fashion concepts Sharing the four main travel trends he adds: Trend 1: All Global players are LOCALISING experiences “Take any major industry, and you take those global players, they all end up localising their experiences for customers in order to be able to win. It's not specific to travel. Christodoulou adds: “Think about on-demand services. Here in Asia, Grab and Uber, Grab ended up acquiring Uber activities because they managed to go with very local payment methods. They managed to offer mobility such as motorbikes, which was critical in some markets like Thailand or Indonesia. Other players include Shopee taking over from Lazada. Taobao taking over from eBay, and in India, Zomato taking over from Uber. Same logic, same pattern. And I do believe that travel is no exception to this rule.” What is going to make travel localised? Product “If you think about the product, the question you want to answer is, how can I offer a very native experience to local consumers? It means that you need to have a localised product team. At Booking Holdings and Agoda, we have localised products crowds that are working specifically for Japan, for Indonesia, for India. And you want to test constantly on search, inventory display, prices, languages, etc” Payment On Payment he adds: “Everybody will think about integrating payment methods, and it's true that the core of the game is so. You want to integrate payment methods. If you think about markets like India, you want to be able to display credit card discounts and to have the banks that offer these discounts displayed on your platform, so you offer the right prices. And it goes along the way with buy now, pay later, the wallet, among other options.” Partnerships Even as a global player one needs to have the right partnerships locally. He adds: “This will enable you to capture the local segments of travellers that you might not capture easily with your co-operating model.” Giving an example he continues: “When you think about marketing, you would think micro-influencer, for instance. How will you partner with micro-influencers so you can tap into a demand that is not easy to access? And that's the case for supply and demand.” Young Japanese Woman in Traditional Kimono Dress at the Phoenix Hall of Byodo-in Temple in Kyoto, Japan with full bloom cherry blossom in spring Understanding the Japanese market Sharing case studies from the Agoda experience he says: “I’m talking about Japan, and I'm talking about Onsens and Ryokans. Onsens and Ryokans are, let's say, the WG 10 to 20% of the inventory of hotels in Japan. So, it's definitely a segment you want to crack. So how do you crack Onsens and Ryokans to offer the right experience to local travellers? The first thing is you need to reduce at all costs the number of clicks and to make the experience seamless. So, you're going to bring back a category more visible to the customers, and you're going to simplify the navigation. So, we will display what are the different Onsen destinations. We, will take back an AD test regularly and the different keywords that matter to those customers. And then you go further. You want to display the right map, for instance.” People walking in Gion Shijo Kyoto, the Old Town part of Kyoto. Kyoto has a population of 1.4 million people “And Japanese travellers are going to search by prefecture. So, you will do a prefecture map, and then you will add this search experience, this first intent experience with the right quality and seamless navigation. Then the customers will go to an Onsens hotel, and they need to see the right level of description for the activity. So, you need to standardise the way you're going to bring the information to the travellers. So not only do they find what they need, but there is a pattern when they navigate between different suppliers. And then it goes further. Japanese travellers are booking families. There is an entire range of, I would say, child policies. So, you need to be able to support them in booking for the family with different prices for the kids, for the parents, etc.” “So that's very specific in Japan. That's part of the product development that we do. And you close on payments. I was talking about payments earlier, but if you think about Japan, you think about cashless transactions. 20% of the transactions in Japan are done through PayPay, secure payments capturing very much young travellers. And so, if you want to capture those young travellers, you need to have these payment methods available. This is another example of how Agoda, as a global OTA, is seeking local to offer a native experience to consumers. The outcome of that is that Agoda today is the number one, which was not the case before. The number one player in app downloads and most top three-monthly active users.” So global players, following this internationalisation of travel, are getting local to keep the success to be able to meet the demand in a very specific manner. Young woman traveler walking at Shibuya Crossing the popular pedestrian scramble crossing in Shibuya, Tokyo Trend 2: Unify the travel experiences for consumers He elucidates: “The second thing I'll talk about is how we unify the travel experiences for consumers. We were talking about this consolidating offline through, for example, the Thomas Cook counter, then moving to a very fragmented experience. And now what we see is that more than 60% of the customers, they want to be able to book their flight, their activities, their hotel into one-stop shop. So, you need to offer that to them. So, what the customer wants, the following question for us is, do we think it's yielding the reward when you're doing it? And the answer is yes. If you take the holding growth impact, booking only reported that we have 30% growth on multi-vertical bookings, meaning customers are booking more than one vertical. But further than that, on the very long-term, we see very different pattern of customers that are able to book several verticals at the same time, has higher chances to repeat than the customers that book only one vertical. So, moving from this consolidation to fragmented, that information where customers would go through very different providers in order to book their entire trip, consolidating this again.” Trend 3: Intelligent Travel element with AI AI is accelerating the Great Travel Reset on both the backend and frontend. On the backend, AI is improving efficiency across departments—from code development to partner management and sales support—freeing up resources that can be reinvested into localisation and customer experience. On the frontend, AI is reshaping how travellers research and plan trips. What once involved hours of research across dozens of websites and hundreds of tabs is becoming far more consolidated. Backend efficiency He says: “So on the company side, I'll just give you two points. So, the first one is that we are constantly registering and recording, and we are constantly gathering all of these cases about AI, and it touches every single department. You can think about technology. Technology and how the developers are going to save time because now AI is supporting them to use the code or decode itself. Those efficiencies, you can reinvest them into local travel. We manage partners, AI can help you and help the sales team to prepare the sales pitch to alternate airlines, and then it can transcript what has been the call in the meeting minutes and then send it directly to partners or automatically raise escalations. So that's the back end. Now on the front end, there is one thing that is sure. This consolidation is happening.  Travellers, they used to spend five hours to prepare their trip, 38 websites, 277 tabs, and it's getting to something that is way more consolidated, whether it be, you know, the occurrence of the large-scale models on the road or on your online travel agents or on direct bookings. So big question, is how will that translate over time? To answer this question, we need to divide it into many different parts. The first part is what we talked about, that research and search.” Large-language models  On the frontend, AI is reshaping how travellers research and plan trips. What once involved hours of research across dozens of websites and hundreds of tabs is becoming far more consolidated. Large language models are transforming search and trip discovery, capturing intent more effectively than traditional search or meta-search. He adds: “Large-language models are going to offer a great experience when it comes to, searching what is the right trip for you and getting to know the right intent of which who gets it there. So large-language models will capture shares from meta-searches and search engines. But on the UTS side, when you think about the key success factor, the key success factor to offer a personalised experience to travellers is the data we have about these travellers. And we have property-in-time data about the way customers are navigating on our platform. We have historical data about the way travellers are booking. Then if you pair that with AI, then I'm guessing the traveller assistance, then you can offer one of the best experiences for travellers in order to plan their trip at the very beginning. So I would say that LLMs and OTAs are going to benefit from AI in order to capture a share of traffic at the end of the day. The following question is, can large-language models operate supply-directly? Operate bookings and payments directly? Can they operate post-booking directly? Because they have very limited time. I'll make it short, but supply, contracting, maintaining contracts, managing, you know, escalations, tax, huge effort and cost.” Aerial view of young woman lying on transparent canoe in blue sea at sunrise, Summer in Zanzibar Trend 4: Transparent Travel  The final pillar of the Great Travel Reset is transparency, particularly in payments and post-booking processes.  “Payments and booking, you need to comply with finance regulations, which means, you know, KYC, AML, DCI, et cetera, which is definitely complicated. And then you need to manage cost, charge back, and so on. And then post-booking, same logic. And that's a similar reason why search engines in the past, or meta-searches that controlled the upper funnel, did not go bottom funnel. Because think about their business model. Most of their business model takes 30 seconds, not minutes. That's the reason why, you know, in the past, Google Shopping, your RTA, APA, did not necessarily go as much as meta-searches, did not go bottom funnel, because it's a trade-off between your net profit on the road you're at, versus what you can really make on the bottom funnel.” He concludes with: “I really think that we are operating in a cycle, and we are getting back to where travel, by many aspects, used to be very consolidated, less fragmented, very localised experience.”  

Ocean Cruising

Norwegian Cruise Line unveils winter 2027/28 voyages

Norwegian Cruise Line (NCL) has announced its winter 2027/28 deployment, featuring over 370 voyages across nearly 50 countries, alongside the return of its popular Free at Sea Plus package. This offering includes premium perks such as unlimited Starbucks, streaming WiFi, and premium drinks, enhancing the cruise experience for guests. The new season, running from September 2027 to April 2028, offers itineraries ranging from two to 22 days, with a focus on destinations like the Bahamas, Caribbean, Bermuda, and the Mexican Riviera. Notably, the deployment includes 71 late departures and 70 overnight stays, allowing travellers to immerse themselves in local cultures. NCL's president and CEO, Harry Sommer, expressed excitement about the new season, stating, "Our itineraries are designed for flexibility and choice... making it easier than ever to relax and focus on what truly matters." Making port in San Juan For the first time, two Prima Class ships will homeport in San Juan, Puerto Rico, offering distinct itineraries to the Southern Caribbean. Norwegian Prima will operate seven-day voyages from November 2027 to April 2028, whilst Norwegian Viva will provide additional options until January 2028. Florida homeports will host seven ships, offering diverse itineraries to the Bahamas, Caribbean, and Panama Canal. Enhancements at NCL's private island, Great Stirrup Cay, include a new pier, heated pool, and waterpark, promising an elevated island experience. The deployment also includes culturally enriching itineraries in Asia, Australia, and New Zealand, with Norwegian Spirit offering extended voyages and overnight stays in the region. The return of Free at Sea Plus ensures guests enjoy premium amenities, enhancing their cruise experience. ```

Agreements / Understandings / Contract Signings

Drukair signs strategic partnership with Worldpay

Drukair, Royal Bhutan Airlines, formally signed a new global payment gateway solution through a strategic partnership with Worldpay, further enhancing its digital capabilities.  This initiative marks a significant step forward in the airline’s commitment to delivering a streamlined and secure booking experience for passengers worldwide. By leveraging Worldpay’s global acquiring network and intelligent transaction routing, Drukair can now significantly reduce declines in cross-border transactions, offering passengers a smoother, and more reliable checkout process regardless of where they book from. The integration also introduces real-time payment processing and advanced fraud protection, ensuring that transactions are not only streamlined but also highly secure.  Passengers can now confidently use their preferred credit and debit cards from around the world, reinforcing trust and convenience in Drukair’s online booking system. Staying abreast with the world Drukair CEO Tandi Wangchuk pointed out that it is vital that the airline’s digital systems run apace with the rest of the world’s even as it expands its international footprint,  Wangchuk said: “Our partnership with Worldpay ensures we can deliver a world-class payment experience that is secure, efficient, and user-friendly. It reflects our commitment to continuous innovation and operational excellence.” Worldpay general manager for global e-commerce Phil Pomford added: “Secure, streamlined payments are essential to Drukair’s mission of delivering outstanding travel experiences. By joining Worldpay’s network of leading airlines in Asia, Drukair can offer reliable and consumer-friendly payment options to travellers wherever they book. This partnership reinforces Worldpay’s leadership in airline and travel payments across APAC and globally, supporting our clients’ growth and innovation.” As Drukair strengthens its presence across international markets, this partnership ensures its payment solutions evolve in parallel offering an efficient, secure booking experience to travellers worldwide. That said, the airline’s Worldpay-enabled payment services will soon be available across its online booking platforms.

Dubai

Dubai Global Village for Families: Kid-Friendly Activities and Entertainment

Ever tried finding a place where kids burn energy, parents relax, and nobody complains after 20 minutes? Yeah, that sounds mythical—until you visit Dubai Global Village. I still remember my first family visit, thinking we’d last two hours max. Spoiler alert: we stayed until closing time and still missed stuff. Why Families Love Dubai Global Village Dubai Global Village feels like a theme park, cultural fair, and food festival rolled into one. It gives families space to explore without forcing a strict schedule. You wander, snack, watch shows, repeat—simple and brilliant. Ever noticed how kids behave better when they feel free? This place totally gets that. Kid-Friendly Attractions That Actually Deliver Carnival Rides and Games The Carnaval zone keeps kids busy while adults pretend they don’t want to ride too. Age-appropriate rides for little ones Thrill rides for older kids Classic games with real prizes IMO, this beats most indoor play areas because kids move, laugh, and forget screens exist Fun Zones for Curious Minds Dubai Global Village sneaks learning into the fun. Kids explore different cultures without realizing they learn geography. Country pavilions with costumes and crafts Street performances from around the world Interactive displays kids can touch and try Ever seen your child ask questions about another country unprompted? Yeah, that moment hits different. Entertainment That Keeps Everyone Hooked Live Shows and Performances Global Village runs daily shows that grab attention fast. Performers bring energy, color, and just enough noise to keep kids locked in. Stunt shows Cultural dances Seasonal parades FYI, grab seats early for popular shows or expect kids to sit on your shoulders Food That Makes Family Dinners Easy Feeding kids while traveling usually feels like a negotiation. Dubai Global Village makes it painless. Food Options for Picky and Adventurous Eaters You find global street food next to familiar comfort bites. Burgers, fries, and desserts International snacks kids love Fun treats like giant ice creams Parents enjoy variety, kids stay full, and nobody argues—miracles happen. Why Global Village Beats Typical Family Attractions I’ve done malls, parks, and indoor centers. Dubai Global Village wins because it mixes space, variety, and freedom. Kids don’t feel trapped Parents don’t rush Everyone chooses their own pace Why rush through one attraction when you can explore dozens? Smart Tips for Visiting with Kids A little planning makes the night smoother. Arrive early to avoid crowds Set a loose meeting point Let kids choose one must-do activity Trust me, giving kids control avoids meltdowns later Final Thoughts: Worth the Family Trip? Dubai Global Village for families delivers fun, learning, and entertainment without stress. Kids stay excited, parents stay relaxed, and everyone leaves tired in the best way. So next time you plan a family night out, ask yourself this: why settle for ordinary when the whole world fits in one place? Book your Dubai Global Village Tickets now and give your family a fun-filled night of culture, rides, and unforgettable memories

Asia

Growth in Asia-Pacific is exponential rather than linear: Franz Lingl

Travel Daily Media (TDM): FutureLog has been steadily growing across Asia—what have been the key drivers behind this momentum? Franz Lingl (FL): The growth in Asia can be attributed to our inspiring team with so many talented individuals, coupled with the fighting spirit and advanced adoption of technology. COVID-19 was the catalyst to accelerate digitisation within Asian hospitality, as the hotels did not recruit back to the pre-pandemic level, but had to focus on digitisation to overcome labour shortages. The acceleration of digital adoption in procurement and invoicing has been a critical enabler of our momentum in Asia. TDM: How does the Asia-Pacific region compare to your other global markets in terms of adoption and growth potential? FL: We have witnessed that the Asia-Pacific region has the biggest growth potential globally. The main reason is that, particularly in Southeast Asia, the traditional pen and paper methods are still widespread. There is significant demand from Europe, too, but more often it is migration from previously installed software. It is interesting to note that while Europe has high digital maturity, APAC leapfrogs by adopting cloud-native solutions quickly, driven by a young workforce and mobile-first culture. The growth here is exponential rather than linear. The market fragmentation with independent hotels, smaller chains, and unique tax and invoicing frameworks for each country requires a tailored approach to the projects. However, where others see fragmentation, we see opportunity. Our role is to bridge tradition and technology, helping hotels shift their focus from admin to guest experience. TDM: Which new markets in Asia-Pacific are you most excited about entering, and why? FL: In our experience, Japan is the most exciting market with its renewed inbound boom. Customers and users in Japan are not afraid of change. They see the potential improvements that digitisation brings to the table. TDM: What unique opportunities or challenges do you foresee in these new markets compared to your existing ones? FL: Japan is one of the most unique markets when you consider the language and cultural perspective. You cannot simply fly into Japan and start a software business in English. This is the reason our software is fully translated into Japanese by our team with Japanese language capabilities. It is essential to build trust and show sincerity in dedication and investment in Japan to entrench a long-lasting business partnership. However, when considering the traditional market many have in mind, the most exciting opportunity arises from the openness to transitioning from paper and pen to digitalisation, such as our mobile apps. While in other countries, we experience hesitation when it comes to change management, in Japan, we met teams who could not wait to digitise their business processes with solutions like FutureLog. They directly started their first inventory via our mobile app – and were incredibly thankful to provide them with our software. However, again, the process is first to build trust and show our genuine interest in investing in the market before we reach a stage of finalisation. TDM: FutureLog recently announced plans for expanding its presence in Asia. Can you share more about your office expansion roadmap? FL: The Bangkok office expansion is more than just a move; it’s a commitment statement to Asia. The office space was designed by regroup architecture, with inclusiveness enhanced through the support of Steps. This space will serve not only as a regional hub for operations but as a talent and innovation centre. This further underpins our readiness to scale and deliver strong client success across the APAC region.  

Global

Hidden Facts About The View at Palm Jumeirah You Didn’t Know

Okay, let’s be real—Palm Jumeirah is one of those sights that makes you go, “Wow, Dubai really outdid itself.” I mean, from above or even from the shore, it’s jaw-dropping. But here’s the thing: most people just see the obvious—the fronds, the luxury hotels, the coastline—and totally miss some of the hidden gems that make the view seriously mind-blowing. I’ve spent way too much time staring at this artificial marvel, so let me spill some hidden facts you probably didn’t know. The Palm Looks Different From Above The Aerial Illusion Ever noticed how perfect the palm shape looks from, say, a helicopter or a drone shot? That’s no accident. The view from above is designed to impress. The engineers carefully calculated the curves of each frond to maximize visual symmetry. Honestly, it’s like Dubai’s showing off its Photoshop skills, but in real life. Optical Tricks Here’s a fun tidbit: the island looks bigger from certain angles thanks to perspective and the way the fronds fan out. Stand on the balcony of one of the crescent hotels, and it suddenly feels tiny. FYI, this isn’t magic—it’s pure design genius. Hidden Gems in the View Nature Meets Luxury While everyone notices the swanky resorts, few realize the Palm supports real marine life. From above, you might spot turquoise waters teeming with fish near the fronds. It’s like Mother Nature snuck in a cameo in Dubai’s most famous construction project. Unique Architectural Details Take a closer look at the hotels and villas. Each frond isn’t just a copy-paste. Designers made tiny variations in villa layouts and landscaping to avoid the “cookie-cutter” feel. Next time you fly over, try spotting patterns that break the monotony—you’ll feel like a detective. Why the View Changes With the Light Sunrise vs. Sunset Here’s the thing: Palm Jumeirah transforms depending on the time of day. Sunrise gives the sand and water a golden shimmer, perfect for photography enthusiasts. Sunset? Everything glows with deep orange and pink tones. IMO, sunrise is underrated, but sunset is totally Instagram-ready. Weather Effects Clouds, haze, even wind patterns can subtly alter how the Palm looks from above. I’ve seen fog make it appear like the island is floating—kind of surreal. Ever thought a man-made island could look like it’s hovering in the sky? Yeah, Dubai made that happen. Fun Facts You Probably Didn’t Expect It’s visible from space! Astronauts actually see it from orbit. No big deal, just casual human achievement vibes. It’s expanding. Dubai keeps adding small extensions and islands nearby, tweaking the overall aerial view. Birds love it. Apparently, some species treat the fronds as temporary nesting spots. Nature + luxury = unexpected combo. Final Thoughts So, next time you’re admiring the Palm Jumeirah view, remember: there’s more than meets the eye. From subtle design tricks to hidden marine life and changing light effects, the island is full of surprises. Honestly, even after multiple visits, I still notice something new every time I look down from above. Dubai didn’t just build an island—it created a masterpiece that keeps revealing secrets. Don’t miss the chance to experience these hidden wonders yourself—grab your The View at The Palm Tickets today and see Dubai from a whole new perspective!

Airlines and Aviation

Delta’s Wi-Fi revolution hits 1000th aircraft

Delta has reached another major industry milestone with the installation of fast, free Delta Sync Wi-Fi presented by T-Mobile on its 1,000th aircraft, representing approximately 75% of the total fleet. Now on more than 1,000 Delta aircraft, SkyMiles® Members can access fast, free Delta Sync Wi-Fi   — an unprecedented milestone in the airline’s journey to deliver a premium, connected and more personalized experience to every customer, on every flight. At Delta, connection is at the heart of our mission, and the reason we lead the industry in bringing fast, free Wi-Fi to the skies, with more free Wi-Fi-equipped aircraft than any other U.S. carrier. That means more “hello”s from 30,000 feet, more inspiration sparked, more possibilities unlocked, more deals closed, more opportunities to share moments and updates instantly, more connections made before the wheels even touch down. To date, over 100 million sessions have been logged on Delta Sync Wi-Fi.   Delta teams have been hard at work with our satellite partners ensuring each aircraft has the best technology onboard to deliver the consistent and reliable experience customers expect at scale across our global network. More than just “getting online”: What Delta Sync unlocks for your experience  Delta's multi-year journey to achieve gate-to-gate seamless connectivity is the foundation for its industry-leading Delta Sync product — the engine behind a truly connected onboard experience. Whether through Delta Sync Wi-Fi, which unlocks Members-only offers, exclusive content and travel inspiration in-flight, or Delta Sync seatback, which makes the seatback screen feel more like your home smart TV, Delta has redefined what it means to stay connected at 30,000 feet. And in case you missed it: New partners like YouTube and Crunchyroll are now onboard, joining customer favorites like Paramount+. Whether enjoying in the air or discovering exclusive offers you can take with you after the flight, these experiences powered by Delta Sync Wi-Fi make your journey with Delta even more entertaining – whatever your destination. “Delta’s commitment to delivering connectivity for every customer has been game-changing, both for our customers and for the industry at large,” said Ranjan Goswami, senior vice president, customer experience design. “We're turning our planes into platforms, where customers can stay entertained, connected and informed from takeoff to landing. Delta Sync is the enabler that makes these personalized experiences and exclusive offers possible.” Empowering young explorers with Kids Map  Introducing Kids Map — a vibrant, interactive adventure, now rolling out to select Delta Sync seatback screens. Just in time for holiday family travel, Kids Map transforms the inflight journey into a world of discovery, where young (and young at heart!) travelers can explore continents, landmarks and nature through colorful illustrations, playful games and engaging quizzes. With progress badges, fun mini-games and a cast of friendly characters, Kids Map brings the most popular seatback feature – the inflight map – to junior flyers, keeping kids entertained and curious from takeoff to landing. Get ready for a gamified, award-winning experience that makes flying with Delta even more magical for families. Discover more before you land with Destination Stories  Beginning early next year, the new “Destination Stories” feature debuts on select flights, transforming your seatback screen into a story-led travel guide. Book local activities, discover exclusive offers and dive deep into your destination — right from your seat. Destination Stories lets you explore must-see attractions, hidden gems and exclusive offers, helping you prepare for your journey at 30,000 feet. More personalized seatback screen experiences, coming to a plane near you  Delta Sync seatback is expanding to the Boeing 737-900 fleet — a breakthrough innovation that unlocks the personalized seatback experience on legacy hardware. Limited rollout will begin early next year, bringing smart, at-home-like experiences to more customers at 30,000 feet. Delta Sync seatback is now available on more than 300 aircraft and six different fleet types, representing a total 45% of IFE enplanements. There’s more: Delta Sync seatback is currently rolling out across our Boeing 737-800 fleet, and beginning next year, it comes onboard the 767-300 and A350-900 — bringing the experience to widebody planes for the first time. What’s on the menu?   Customers seated in domestic Delta One and Delta First can now explore interactive food and beverage on their seatback screens, making in-flight dining easier and more personalized than ever.  See menus by route and time of day, and dive deep into rich product descriptions to ensure your selection matches your dietary needs. Look for expansion of this experience to more routes and more seat products in 2026. “Delivering on this vision meant rethinking what was possible in-flight,” said Glenn Latta, managing director, In-fight Entertainment and connectivity. “Now, thanks to the innovation and perseverance of Delta people, we’ve built a platform that meets today’s expectations and anticipates tomorrow’s.”    

Airlines and Aviation

Air Cargo Demand up 4.1% in October: IATA

Representative Image The International Air Transport Association (IATA) released data for October 2025 global air cargo markets showing: Total demand, measured in cargo tonne-kilometers (CTK), rose by 4.1% compared to October 2024 levels (+4.8% for international operations). Capacity, measured in available cargo tonne-kilometers (ACTK), increased by 5.1% compared to October 2024 (+6.4% for international operations). “Air cargo demand grew 4.1% year-on-year in October, marking the eighth consecutive month of expansion and setting a new monthly record for volumes. While the Asia-North America trade lane extended its contraction to six months, October saw double-digit or near double-digit growth within Asia, between the Middle East and Europe, and between Europe and Asia. This shifting growth pattern shows that air cargo is enabling global supply chains to adapt to the impact of US tariffs. This positive news is especially significant as the air cargo sector enters the peak fourth quarter shipping season,” said Willie Walsh, IATA’s Director General. Several factors in the operating environment should be noted: The global goods trade grew by 5.3% year-on-year in September. Global industrial production rose 3.7% year-on-year in September, the fastest pace since March 2025 and the strongest monthly reading since late 2022. Jet fuel prices increased 2.5% in October even as crude fell, with a tightening diesel market driving the jet crack spread to nearly double last year’s level. Global manufacturing sentiment strengthened slightly in October, with the PMI rising for the third consecutive month to reach 51.45. New export orders deteriorated slightly to 48.31, remaining below the 50-point expansion threshold, reflecting ongoing caution amid tariff uncertainty.   Air cargo market in detail - October 2025   World   October 2025 (year-on-year, %)   share, %1   CTK ACTK CLF (%-pt) CLF (level) TOTAL MARKET 100.0   4.1 5.1 -0.5 47.1 Africa 2.0   16.6 20.0 -1.2 41.3 Asia Pacific 34.3   8.3 7.3 0.5 49.6 Europe 21.5   4.3 4.3 0.0 54.7 Latin America and Caribbean 2.9   -2.7 2.8 -2.2 39.1 Middle East 13.6   5.7 10.0 -1.9 46.7 North America 25.7   -2.7 0.1 -1.2 40.9 1 % of industry CTK in 2024           October Regional Performance  Asia-Pacific airlines saw an 8.3% year-on-year growth in air cargo demand in October. Capacity increased by 7.3% year-on-year.  North American carriers saw a 2.7% year-on-year decrease in growth for air cargo in October, the weakest performance among all regions, tied with Latin America. Capacity increased by 0.1% year-on-year.  European carriers saw a 4.3% year-on-year increase in demand for air cargo in October. Capacity increased 4.3% year-on-year.  Middle Eastern carriers saw a 5.7% year-on-year increase in demand for air cargo in October. Capacity increased by 10.0% year-on-year.  Latin American carriers saw a 2.7% year-on-year decrease in demand for air cargo in October, the slowest growth of all regions, tied with North America. Capacity increased by 2.8% year-on-year.  African airlines saw a 16.6% year-on-year increase in demand for air cargo in October, the strongest rise of all regions. Capacity increased by 20.0% year-on-year.   Trade Lane Growth Air freight volumes in October 2025 increased across most major trade corridors, with the notable exceptions of trade lanes between North America and Asia, and within Europe. Europe–Asia posted the strongest performance with double-digit growth, followed by solid gains on Middle East–Asia, Africa–Asia, and Within Asia routes. Europe–North America also recorded modest positive growth. Europe–Middle East was broadly flat.   Trade Lane YOY Growth Notes Market Share of Industry Asia-North America -1.4% 6 consecutive months of decline 24.6% Europe-Asia   +11.7% 32 consecutive months of growth 20.4% Middle East-Europe   +0.1% 1 month of growth 5.6% Middle East-Asia   +11.5% 8 consecutive months of growth 7.3% Within Asia   +9.0% 24 consecutive months of growth 7.0% Within Europe -0.7% 3 consecutive months of decline 2.0% North America- Europe +2.6% 21 consecutive months of growth 13.3% Africa-Asia +10.9% 4 consecutive months of growth 1.4% *Share is based on full-year 2024 CTKs.    

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