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Emirates Skywards Partners with IBS Software
IBS Software, a global leader in SaaS solutions for the travel industry, announced the successful go-live of its cloud-native iLoyal platform with Emirates Skywards, the award-winning loyalty programme of Emirates and flydubai. The milestone marks the beginning of a long-term innovation partnership to modernize and future-proof the loyalty programme’s ecosystem, serving over 35 million members globally. At the core of this collaboration is IBS Software’s iLoyal platform, designed to drive real-time personalization, faster partner integration, and flexible program design, empowering Emirates Skywards to respond to evolving member expectations, unlock new business value, and enable 100+ global brand partners. “This go-live is a proud moment for IBS Software and a testament to the power of strategic collaborations,” said Marcus Puffer, VP & Head of Loyalty Management Solutions at IBS Software. “iLoyal is more than a platform – it’s a catalyst for transforming the way airlines engage with their most valuable customers. Emirates Skywards is an iconic loyalty brand, and we’re honoured to support their vision for innovation and growth.” “This partnership is a cornerstone of our innovation strategy,” said Dr. Nejib Ben-Khedher, Divisional Senior Vice President, Emirates Skywards. “Together with IBS Software, we are building a future-ready loyalty ecosystem that empowers us to deliver richer, more seamless, and more rewarding experiences to our members. With iLoyal, we’re not only enhancing current capabilities but laying the foundation for future innovation and growth.” Ali Serdar Yakut, Executive Vice President IT, Emirates, added: “We are pleased to partner with IBS Software to modernize our loyalty infrastructure. The successful deployment of iLoyal reflects our shared vision for delivering world-class digital experiences.” iLoyal is a SaaS-based loyalty solution, purpose built for the travel industry, empowering brands to design, manage and scale loyalty programmes. Its modular architecture, open API framework, and robust compliance capabilities provide seamless partner integration and operational efficiency, delivering value to both operators and customers. This successful implementation marks a significant step in IBS Software’s mission to lead digital transformation in the airline and travel sector, reaffirming its role as a trusted partner to the world’s leading aviation brands.
Emirates celebrates 15 Years of Operations to Senegal
Emirates, the world’s largest international airline, is celebrating 15 successful years of flying to Dakar, Senegal. Since the inaugural flight in 2010, Emirates has played a pivotal role in connecting passengers and trade from Senegal, with its vast global network, via Dubai. Emirates first began operations to Dakar in 2010, operating an Airbus A340-300 with five-weekly services. This marked the first scheduled air link between the UAE and Senegal, creating a seamless, fast and convenient service for travellers. Beyond connectivity into the Middle East, the new route significantly improved ease of travel between Senegal, China and other Asian markets, a boon for traders and the business community. Likewise, the route also enhanced the journey for thousands of pilgrims, travelling to the holy city of Mecca for Hajj and Umrah. In 2016, Emirates upgraded the route to a Boeing 777-300ER, expanding the weekly seat count and cargo capacity, to bolster connectivity and serve the increased demand. Over the last 15 years, Emirates has operated 6,065 flights and carried over 890,290 passengers to and from the market, forging key inbound traffic from Guangzhou, Shanghai and Beijing in China; Delhi, Chennai and Bombay in India; as well as South Africa and Saudi Arabia. The outbound traffic is similar, with destinations such as China, India, Indonesia, the Philippines and Thailand. Commenting on the milestone, Arpit Behl, Country Manager, Senegal, Emirates said: “Celebrating 15 years of connecting to Senegal reflects the strong ties we have built with our customers, and partners, and our longstanding investment in this important market. Since our very first flight, we have delivered on our promise to enhance connectivity with the globe and provide travellers with a world-class inflight experience. We are proud to have played a key part in Senegal’s evolving aviation, tourism and trade sectors, and will continue our journey with new and exciting developments for years to come." Fondly referred to as the Land of Teraanga, Senegalese culture is defined by kindness, generosity and hospitality – key and in-demand traits amongst Emirates multinational Cabin Crew community. The airline employs more than 50 people from Senegal, including cabin crew, pilots, sales agents, and other positions across the Group. Emirates offers candidates exceptional career opportunities, including a wide range of development programs that aim to retain and inspire top talent. Emirates A380 Captain, Oumar Ba said: “As a proud Senegalese national, and Airbus A380 Captain for the world’s largest international airline, it’s a pleasure to see Emirates celebrating 15 years of operations to Dakar. I’ve been flying with Emirates for almost 10 years, travelling all over the world – one day, I hope to have the honour of flying the iconic Emirates A380 into Senegal!” Senegal and the UAE have deep-rooted and mutually beneficial bilateral and economic relations, with a significant growth in trade over the last 5 years. Emirates SkyCargo, the airline’s freight division, has played a key role in facilitating global trade with Senegal, transporting over 18,200 tonnes of goods in and out of Dakar, in the last five years alone. In addition to the bellyhold capacity in passenger aircraft, the airline operates a once weekly Boeing 777F freighter into Senegal, boosting the capacity of trade in and out of the region. Leveraging its industry-leading portfolio of fit-for-purpose products, Emirates SkyCargo uplifts key exports such as world-famous Senegalese seafood, transporting it worldwide. Popular shipments include thiof commonly known as grouper, Daurade (seabream) and Rougets (red mullet), transported to Europe, and lobster into destinations across East Asia. Beyond seafood, Emirates SkyCargo carries seasonal commodities such as seasonal beans to European destinations, as well as melons and mangoes into the UAE. Conversely, the airline imports vital commodities such as mobile phones and accessories, textiles and garments, and other electronics mostly from UAE, Hongkong and India; in addition to regular pharmaceutical shipments, such as vaccines.
LunaJets crowned Air Charter of the Year – United Arab Emirates at TDM Travel Trade Excellence Awards 2025 – Middle East
Fusing cutting-edge technology with personalised service, global reach, and a strong commitment to sustainability, LunaJets continues to set new standards in luxury air travel. In a dazzling recognition of its innovative spirit and global influence, LunaJets has been named Air Charter of the Year - United Arab Emirates at the prestigious TDM Travel Trade Excellence Awards 2025 - Middle East. The accolade reinforces the company’s standing as a driving force in redefining private aviation. What sets LunaJets apart is its seamless fusion of cutting-edge technology and human expertise. At the heart of its service is a proprietary real-time sourcing platform, granting clients instant access to a network of more than 6,000 aircraft worldwide. This digital efficiency is paired with a 24/7 multilingual advisory team who ensure every booking is handled with precision, care, and a personal touch—whether it’s a last-minute business hop or a multi-stop international journey. Sustainability also takes centre stage. With its carbon offset programme, LunaJets empowers clients to minimise their environmental footprint on every flight. This forward-thinking approach, combined with rigorous operator vetting, international safety compliance, and data-driven flight planning, has enabled the company to achieve an impressive 99.5% on-time departure rate. But LunaJets goes beyond air travel. Its luxury concierge services—ranging from VIP ground transfers and helicopter connections to bespoke in-flight catering—elevate the journey into a tailored lifestyle experience. The results speak for themselves: a 25% surge in charter volume over the past year, expansion into new global markets, a 96% client retention rate, and an active role in emergency response and humanitarian missions. With seven offices worldwide, LunaJets continues to deliver agile solutions across ad-hoc charters, group travel, aircraft sales, and acquisitions. By blending innovation, responsibility, and luxury, LunaJets has not only claimed an award—it has reaffirmed its mission to set new benchmarks in private aviation excellence. The TDM Travel Trade Excellence Awards - Middle East spotlights the best hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives. It serves as a platform to celebrate key players who redefine the standards in the travel industry. The TDM Travel Trade Excellence Awards Middle East 2025 is presented by Travel Daily Media Magazine. To view the full list of winners, click here. For more details, please contact Danica Avila at awardsmiddleeast@traveldailymedia.com.
Emirates to extend Premium Economy to all A380 services to New York
Emirates, the world’s largest international airline, has announced that its A380 services to New York JFK will all feature four cabin classes, including the award-winning Premium Economy cabin. In addition, Emirates’ other daily services via Milan, operating as EK205/206, will feature the signature Premium Economy experience from 10 November. Customers travelling between Dubai and Milan will now have the freedom to select Premium Economy seats from two daily flights, including its other service on EK091/092. The new upgrades to Emirates’ Dubai – New York service will complement flights EK203/204, which already serve customers daily with the Premium Economy cabin, promising exceptional levels of comfort on long-haul journeys. Tickets in Premium Economy can be booked immediately on emirates.com, the Emirates App, or via both online and offline travel agents as well as at Emirates retail stores. The re-configured A380 aircraft to operate as EK201/202 and EK205/206 will offer seats in First Class, Business Class, Premium Economy and Economy Class, providing expanded options for customers to choose from, whether travelling for business or leisure. These additions will expand Emirates' network of destinations offering Premium Economy on its fleet of A380s, B777s and A350 aircraft to 68 global points by March 2026, underscoring the airline's commitment to investing in the very best customer experience in the sky and adding more premium cabin options, consistency and choice across geographies. Emirates' latest cabin features onboard the four-class A380 are available on key routes to Australasia and Asia including Sydney, Singapore, Osaka, Mumbai, Bangalore, and more. On a four-class Emirates A380, the Premium Economy cabin is located at the front of the main deck with 56 seats laid out in a 2-4-2 configuration. Each seat offers generous pitch and width for working and relaxing, as well as customised features like in-seat charging points and a side cocktail table. The onboard experience is rounded off with meticulously selected in-flight amenities, a curated menu, and extensive beverage options, including the Chandon Vintage Brut 2016, a global exclusive to Emirates Premium Economy passengers.
Emirates ‘Force for Good’ community tennis program helps coach students in Australia
On the 4th of September, about 250 primary school students from low socio-economic and multicultural communities joined a free rotational sports day designed to introduce them to tennis, while enhancing their physical and mental fitness. The initiative was one of 11 community tennis initiatives in 2025 to receive funding from the Emirates’ Force for Good program, now in full swing across Australia for the first time this year. Yesterday's sports day, the Schools Future Fit Program, was delivered by Youth of Tomorrow which gained funding from Emirates’ Force for Good initiative earlier this year. Held at the Pat Rafter Arena, Queensland State Tennis Centre, approximately 250 students participated in a series of on court tennis activities delivered by qualified coaches, including introduction to Pop and Pickleball, and preventative mental health workshops. In celebration of the Force for Good program, Australian tennis legend and Australian Tennis Foundation ambassador, John Millman, joined the students in a series of coaching sessions focused on fun and social connection. Guest appearances were made by Emirates mascots and Emirates cabin crew. Students received a series of tennis gifts and got to capture special moments and create memories with a Polaroid photo in a limited-edition Emirates photo frame as a keepsake. In partnership with the Australian Tennis Foundation, Emirates launched its Force for Good program in Australia in 2025 to make a meaningful impact in local communities. Emirates is investing $2.25 million over five years to inspire brighter futures for disadvantaged children and young people through tennis. The Emirates’ Force for Good program operates in the five Australian cities where the airline flies – Sydney, Melbourne, Brisbane, Adelaide and Perth. The community initiatives offer a structured and supportive environment where kids can develop their sporting skills and build social connections, contributing to their physical and mental wellbeing. In 2025 alone, Emirates Force for Good program will support approximately 3,000 disadvantaged children and young people in gaining access to tennis across 11 community initiatives. These will include over 60 schools, clubs and other community courts, offering children over 10,000 opportunities to play. Beginning for the first time this year, the Emirates Force for Good program has already been in full swing in Australia, with six community initiatives having already kicked off across Melbourne, Brisbane, Perth and Sydney, with over 800 participants. Dean Cleaver, Regional Sales Manager at Emirates said: "Emirates is passionate about ensuring our commitment to Australia extends beyond the flights we operate. For us, the Force for Good program is an opportunity to give back to the communities we serve in Australia. "Backed by a legacy of strong sporting sponsorships including our longstanding partnership with Tennis Australia, we know that offering children access to tennis is about more than the game. For children who might otherwise miss out on the opportunity, we're not only introducing them to a sport, we're offering pathways to develop physical skills, build social connections, and enhance mental wellbeing. The enthusiasm and fun we saw from the students in Brisbane is exactly what this program is about.” Executive Director, Australian Tennis Foundation, Vicki Reid said: “We are excited to join forces with Emirates to support social impact initiatives across Australia. Through this collaboration, we can break down barriers and provide young people with the resources and opportunities they need to thrive,” John Millman, tennis legend and Australian Tennis Foundation ambassador, said: “Tennis has the power to bring people together and create lasting change. It’s incredible to see the joy and connection these kids experience when they’re given the chance to play.” Chief Executive Officer of Youth of Tomorrow, Umit Oraloglu said: “We’re proud to partner with Emirates, ATF and Tennis Queensland to deliver a fully funded program to schools that need it most, supporting both the physical and mental wellbeing of young people.” Emirates' Force for Good program builds on the airline's ongoing commitment to Australia, where it has invested over $230 million in sponsorships, including the Australian Open. The first year of the program will culminate in January 2026 with a special event at the Australian Open.
Emirates Hosts Tennis Clinic for Kids with Legends Sloane Stephens and John Isner at the US Open
Emirates hosted a tennis clinic for six children from Kings County Tennis League, with tennis legends Sloane Stephens and John Isner, at Arthur Ashe Stadium. The hour-long clinic, organised by Emirates during the US Open, was part of the airline's Force for Good programme. At the clinic, youth from King’s County Tennis League, who benefited from the programme’s inaugural project at De Hostos Playground in South Williamsburg, had the opportunity to interact with and receive lessons from the two legends. Emirates is the Official Airline of the US Open Grand Slam® tournament and launched the Force for Good programme in partnership with the USTA Foundation in 2024. The six children from Kings County Tennis League also received special gifts from Emirates cabin crew members, including new kits consisting of high-quality tennis gear to up their game. The kids also received autographs from the legends and had the opportunity take commemorative photos before visiting Emirates’ premium hospitality suite at Arthur Ashe Stadium. To provide the opportunity for a wider group of children from Kings County Tennis League to enjoy the matches at the US Open, Emirates also treated 160 guests, consisting of youth and their guardians, to promenade seats and an invite-only experience at the airline’s hospitality suite. Emirates’ Force for Good initiative, now in its second year, aims to uplift communities and create opportunities for youth of all ages to develop their tennis skills by engaging in educational programs that contribute to their future success and overall wellbeing. The five-year partnership will see Emirates refurbishing tennis court facilities in US cities, with a total commitment of USD 2.5 million. To date, Emirates has contributed USD 1 million to the USTA Foundation to fund the renovation of tennis courts in communities in Brooklyn, New York, and East Palo Alto, California.
Delve into Decadence with Emirates’ Caviar
With First Class flyers invited to savour unlimited amounts of the delicacy onboard, Emirates has noted an increase of more than 30% in caviar consumption, year on year. The route recording the highest levels of customers enjoying caviar are Emirates flights between Dubai and London, followed by flights to and from Dubai to Paris and Sydney, and then Moscow and Bangkok. Celebrating the fine nature of the delicacy, Emirates has developed a signature caviar service ritual that is appreciated by First Class customers for its intentional reverence and respect for the gourmet treat. To ensure it is always an impeccable dining experience, Emirates invests significantly into storing and serving caviar correctly - even providing a dedicated chauffeur drive service to transport caviar to and from aircraft. Caviar is dispatched individually for each flight, and to maintain the cold chain - approximately 165 trips are carried out each day. Emirates’ refined ritual of caviar in the air Caviar is considered a delicacy for many reasons, including its rarity and cost, and the sensory experience it offers—an indulgence that has captivated connoisseurs for centuries. Harvested from the roe of sturgeon - each tiny, glistening bead holds a subtle complexity of taste: delicate yet bold, briny yet buttery, with a texture that melts on the tongue. Onboard Emirates, First Class customers are invited to enjoy unlimited caviar, served as a luxurious, mindful ritual that highlights the rarity of the delicacy. Emirates cabin crew first don pristine white gloves and lay a fresh linen tablecloth on the customer’s table. A curated array of accoutrements are then placed on the cloth for the full caviar experience – crispy melba toast, soft blinis, egg yolk, egg white, chives, white onions, sour cream, and lemon. Emirates cabin crew invite the customer to pair caviar with a glass of Dom Pérignon champagne, which Emirates has exclusive rights to serve in the sky globally. Dom Pérignon’s complex notes of toasted brioche and almond are a sumptuous counterpoint to the salty, nutty, and briny flavours of the caviar, while the acidity and minerality of the champagne cuts through the creamy mouthfeel of caviar to form a perfect pairing. As is the tradition with fine caviar, diners are presented with a pure Mother of Pearl spoon so that the delicate taste is not tainted by oxidation from stainless steel utensils. Finally, an exclusive Emirates engraved caviar presentation bowl is placed in front of the customer, and the lid ceremoniously unveiled to reveal the glimmering aperitif. Siberian sturgeon Emirates serves caviar from the Acipenser baerii fish, commonly known as the Siberian sturgeon. Caviar from Acipenser baerii is medium-sized, ranging in colour from dark grey to brown or black with a smooth, clean taste with a delicate texture and mild briny flavour. This species of sturgeon is native to the major river systems that flow into the Arctic Ocean, including the Ob, Lena, and Yenisei rivers in Siberia. Siberian sturgeon is selected for caviar production due to its relatively fast growth and adaptability to aquaculture environments, sometimes growing up to 2 meters in length and weighing around 100 kg. This sturgeon matures more quickly than other species, typically producing eggs between 5 to 7 years of age, making it a popular choice for caviar farming. Acipenser baerii plays a vital role in the modern caviar industry, offering a high-quality and more responsible alternative to wild-sourced roe. Preparation process As the world’s largest operator of international First Class travel - offering 26,800 seats a week and the largest inventory of international First Class seats in the industry, Emirates’ requirement for caviar is significant. As part of a meticulous production process, the caviar for Emirates is rinsed with water, accentuated with salt and stored in a chiller before being delivered to Emirates’ supplier. In Dubai, the caviar is then vacuum packed into ring pull tins, pasteurized, cooled and stored in chillers, before being delivered to Emirates. Logistics and delivery In Dubai, the supplier delivers caviar to Emirates Flight Catering Facility (EKFC) in Dubai three times a week. It arrives in dedicated vehicles which have a controlled temperature of below 5°C for every delivery, and when it is ready to be loaded onto aircraft, it is transported by its own dedicated Emirates chauffeur in a special vehicle, to ensure it is maintained at the perfect temperature. Across Emirates’ many destinations, official caterers also receive caviar from Emirates’ supplier to maintain exceptional standards across all routes. Emirates’ caviar is available to all First Class customers, across all global routes as a complimentary service.
Emirates to offer all-Premium Economy services on more than 635-weekly flights across its network
Emirates will be layering on more of its next-generation Airbus A350 as well as retrofitted Airbus A380s and Boeing 777s - all featuring Premium Economy - in four cities across the Middle East and West Asia. The addition of the latest Premium Economy and Business Class seats on more scheduled services to/from Amman, Mumbai, Muscat and Bahrain means customers will have further opportunities to experience the airline’s highly acclaimed onboard products, and a more consistent experience when connecting through Dubai to destinations also served by the airline’s Airbus A350 and retrofitted Boeing 777 and A380 aircraft. Emirates’ enhanced A380s, Boeing 777s and latest A350 aircraft will operate on the following schedules: EK903/904 to/from Amman will operate with a four-class A380 with refreshed interiors, including Premium Economy, from 26 October 2025*. The upcoming retrofitted aircraft upgrade means customers will experience the latest signature products on both daily services. Mumbai will receive a retrofitted Boeing 777 on EK504/505 starting 26 October* and customers will have the opportunity to experience the latest cabins on 22 weekly flights. Starting 30 October*, Emirates will offer its signature A350 experience on all 9 weekly flights to Muscat with the deployment of the Airbus A350 on its EK862/863 services on Thursday and Saturday. Emirates will also introduce an additional retrofitted Boeing 777 to Bahrain on its EK833/834 services every Thursday from 4 December*. Once deployed, Bahrain will be exclusively served with aircraft kitted with signature cabins, including Premium Economy and refreshed Business Class. These deployments boost the airline’s Premium Economy cabin offering on more than 635-weekly flights across its network. By winter, the airline will serve 68 cities with aircraft fitted with its Premium Economy product, and 36 of them all-exclusively with the highly acclaimed cabin. As demand grows for premium travel, Emirates is strategically scaling up its Premium Economy footprint. By the end of 2025, Emirates expects to offer over 2 million Premium Economy seats. Today, Emirates offers over 1.8 million Premium Economy seats across its network. The airline’s retrofit programme, one of the largest in aviation history, is progressing rapidly, with aircraft being completed at an average rate of one every three weeks. To date, 67 aircraft have been refurbished, as part of a plan to retrofit 219 aircraft, including a combination of 110 A380s and 109 Boeing 777s. The airline is also currently operating 9 A350s to 15 destinations.
Emirates returns as Official Airline Partner at US Open for the 14th consecutive year
Emirates returns as the Official Airline of the US Open Grand Slam® tournament for the 14th consecutive year, reinforcing its commitment to world-class tennis and exceptional fan experiences. This year, the airline will be enhancing fan experiences on and off the court with its premium hospitality experiences, interactive activations, curated onboard menus and entertainment, and community outreach via Emirates' 'Force for Good' initiative. Fans can look forward to an action-packed tournament featuring exciting moments which include: From 24th August to 7th September, Emirates will once again open its doors to its signature 1,358-square-foot luxury hospitality suite at Arthur Ashe Stadium. As one of the largest and most sought-after venues at the tournament, the suite provides unparalleled court views and premium experiences for tennis enthusiasts, celebrities, sports legends, and invited guests throughout two weeks of the championship. Guests and tennis enthusiasts visiting the hospitality suite are invited to indulge in premium dining and exclusive beverages. Force for Good and community engagement On 23rd August, Emirates cabin crew, team members, and Emirates pilot mascots will celebrate Arthur Ashe Kids’ Day by meeting children on the ground, distributing toys, colouring packs and explorer bags, and will help create memories for children with Polaroid photos in limited-edition US Open frames. Continuing the momentum of giving back to local communities as part of the airline's Force for Good programme, Emirates will host a tennis clinic for children from the Kings County Tennis League, with tennis legends Sloane Stephens and John Isner on 26th August, on Arthur Ashe Stadium at the US Open. Emirates’ Force for Good programme was launched in partnership with the USTA Foundation in 2024 with the shared goal of empowering youth and expanding access to safe, high-quality tennis facilities. So far, the airline and the USTA Foundation have successfully presented communities in Brooklyn, New York and East Palo Alto, California with brand new tennis courts. Youth from King’s County Tennis League, who benefited from the programme’s inaugural project at De Hostos Playground in South Williamsburg, will learn the fundamentals of the game and receive up-close and personal lessons to hone their skills and up their game. Later in the day, Emirates will host a group of Kings County Tennis League students and their guardians in the Emirates hospitality suite and treat others to promenade seats to enjoy the matches. Catch the action onboard To ensure that jet-setting fans don’t miss a moment of the action, the airline's award-winning ice entertainment system will broadcast live US Open matches on Sport 24, available on more than 1,000 flights per week globally and viewed by millions of passengers during the two-week period of the tournament. For important finals and matches, the big screen at the A380 Onboard Lounge serves as an unrivalled setting for a big game. Die-hard tennis fans can also stay entertained with 50 tennis films and documentaries on 40 channels. To complement the world-class tennis experience, the airline will offer passengers travelling between Dubai and select points in the US a host of bespoke US Open-inspired menus and the signature cocktail of the tournament, the GREY GOOSE Honey Deuce®. Redeem Skywards miles and watch Emirates Skywards continues to leverage the airline’s extensive sponsorship portfolio to offer its 35 million members worldwide exclusive privileges and unmatched rewards. With Skywards Exclusives, members can bid or redeem Miles to watch the action live at world-renowned sporting events, including all four Grand Slam tournaments. In total, more than 20 million Miles have been redeemed for tickets to watch matches at the US Open, with the highest bid ever recorded of 744,000 Miles for a pair of Men’s Final – Courtside Seats tickets.
Emirates SkyCargo Strengthens Cargo Corridors
With 44 freighters, 13 charters and 311 passenger flights, Emirates offers a weekly capacity of 21,000 tonnes into 25 gateways across East and Southeast Asia, every week. With the launch of passenger services to Hangzhou, China, Emirates SkyCargo, the cargo arm of the world’s largest international airline, now offers over 21,000 tonnes of weekly tonnage in and out of East and Southeast Asia every week, across the largest and most diversified route network of any non-Asian airline. Deepening its footprint in the region, Emirates SkyCargo now serves 25 gateways across 12 countries and territories. Firmly entrenched as the ‘factory of the world’, East and Southeast Asia has established thriving economic corridors, and require significant air freight capacity to shift goods worldwide. Dedicated Emirates SkyCargo freighters serve 9 gateways in the region, with 44 weekly flights, the highest freighter flight density on the airline’s vast global network; this schedule is complemented by 13 charter services to and from East Asia every week, delivering consistent capacity and stable connectivity for Asian businesses into Europe and the Middle East. Freighter and charter operations are underpinned by 311 weekly passenger flights, moving travellers and cargo via a mix of Airbus A380s and Boeing 777s. With the high-frequency flight schedule, an Emirates aircraft takes off from East or Southeast Asia approximately every half hour. “East and Southeast Asia are not just anchors of our global network – they are shaping the future of global logistics, and global trade,” said Abdulla Alkhallafi, Vice President of Cargo Commercial, Far East and Australasia. “From cutting-edge manufacturing hubs to high-growth consumer markets, the region drives the pace of trade. Our strategic growth strategy and continued investment in East Asia and Southeast Asia reflects this as we remain laser-focused on building the capacity, routes and partnerships to best serve the exponential demand.” Fostering economic growth As a global hub for innovation, e-commerce and advanced manufacturing, and boasting a thriving agricultural sector, East and Southeast Asia have long been key markets on Emirates SkyCargo’s global network. In an average week, Emirates SkyCargo uplifts over 450 tonnes of fresh fruit, vegetables, seafood and other perishable products, 100 tonnes of pharmaceuticals and medical devices, 75 tonnes of electronics, semi-conductors and smart goods, 180 tonnes of garments and over 1,300 tonnes of eCommerce. The ‘Aerial Silk Road’ – a network of air routes, logistics hubs and aviation infrastructure mirroring the overland and maritime Silk Roads of yore – enables swift and efficient connectivity with global markets. With a vast network of over 145 destinations, Emirates SkyCargo is well positioned to facilitate global trade. In fact, Emirates SkyCargo plays a significant support role in China’s Belt and Road Initiative, facilitating swift and reliable connectivity to over 50 countries participating in the initiative. Strength through partnership Beyond its own network and capacity, Emirates SkyCargo forged a strategic partnership with Teleport, the exclusive cargo partner of AirAsia, to better support the burgeoning trade between Southeast Asia and the wider world, via Dubai. Unlocking over 100 primary, secondary and tertiary regional airports, Emirates SkyCargo is able to better serve global customers with increased capacity, more flexibility and access into new markets in Asia; conversely, Emirates SkyCargo supports Southeast Asian businesses with better connectivity into Europe, the USA and Canada. A series of ‘firsts’ Emirates has been setting benchmarks since the beginning of operations in East Asia. In September 2002, Emirates SkyCargo launched freighter services between Dubai and Shanghai, establishing the first direct air connectivity between the Middle East and the Chinese mainland, and pre-dating passenger operations by 18 months. The streak continued in 2025, as Emirates SkyCargo launched a weekly freighter to Japan’s Narita International Airport, marking the first direct and scheduled freighter connectivity between Narita and the Middle East. Enabling faster and more flexible shipments, the freighter from Narita uplifts pharmaceuticals, semi-conductor parts and large or oddly-shaped shipments such as machinery parts. As Emirates SkyCargo advances its ambitious 10-year growth strategy, East Asia and Southeast Asia remain priority markets for increased capacity, whether through additional flight schedules or brand-new routes. By deepening connectivity across the region and maintaining seamless links with key markets worldwide, Emirates SkyCargo will continue to play a pivotal role in strengthening global supply chains, supporting bilateral economic growth and shape the future of global logistics.
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