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Archipelago opens Hotel Neo+ Airport Jakarta in Tangerang
Indonesian hospitality firm Archipelago officially opened its new property Hotel Neo+ Airport Jakarta last 8th January. Located a mere ten minutes from Soekarno-Hatta International Airport in the Cengkareng Business City area, the hotel is Archipelago’s first property in Tangerang. Designed for both business and leisure travelers, as well as hajj pilgrims in transit, Hotel Neo+ Airport Jakarta offers contemporary comfort and convenience with a complimentary scheduled airport shuttle service. Its strategic location provides seamless access to downtown Jakarta and key destinations, making it an ideal choice for travelers. This new addition enhances Archipelago’s presence in Tangerang, catering to the growing demand for reliable and convenient accommodations. Archipelago chief executive John Flood said of the property: "We are delighted to introduce Hotel Neo+ Airport Jakarta, our latest property in the strategic Tangerang area. This property has been crafted to cater to the diverse needs of today’s travelers, whether they are on business or leisure trips. With its proximity to Soekarno-Hatta International Airport, complimentary shuttle services, and a comprehensive array of facilities, we are committed to offering a stay that is both efficient and enriching. We are confident that Hotel Neo+ Airport Jakarta will quickly become the preferred choice for those seeking accessibility and comfort.” Contemporary comforts and amenities Hotel Neo+ Airport Jakarta also features state-of-the-art technology, including a seamless check-in system and smart room controls, designed to elevate the guest experience. Combined with its strategic location and efficient service, the hotel is well-positioned to meet the needs of modern travelers. The hotel features 149 thoughtfully curated guest rooms across five categories: Standard, Superior, Superior City View, Deluxe, and Suite. Each category has been designed to accommodate a variety of travel needs, from short business trips to extended stays. All rooms are equipped with high-quality bedding, Smart TVs with a range of channels, tea and coffee-making facilities, modern bathrooms, and high-speed Wi-Fi to ensure a seamless and enjoyable stay. The hotel’s facilities also include: Casablanca Restaurant which serves a variety of local, oriental, and international cuisines, prepared with the freshest ingredients. The restaurant offers an exceptional dining experience, from breakfast through dinner; Alaya Spa, a wellness space featuring expert therapists and natural treatments to provide a rejuvenating experience for guests seeking relaxation after a long journey; and Square Gym, state-of-the-art fitness center equipped to support guests in maintaining their active lifestyles. Where MICE matters As a destination that supports professional needs, Hotel Neo+ Airport Jakarta offers six multifunctional meeting rooms. These include the Blossom Meeting Room, Citrus Meeting Room, Amber Meeting Room, Lemongrass Meeting Room, Lavender Meeting Room, and the Camelia Grand Ballroom which can accommodate up to 500 guests. Each room is equipped with the latest technology such as high-speed wireless internet, LCD projectors, and modern audio systems. With a dedicated team of professional staff, these spaces can be tailored to meet various event requirements, ranging from formal meetings to private parties.
Archipelago International opens Hotel NEO+ Kebayoran in Jakarta
Indonesian hotel management company Archipelago International, continues the rapid expansion of its Hotel NEO label with the opening of the Hotel NEO+ Kebayoran – the first Hotel NEO+ in Jakarta. This brings Archipelago International's collection of Jakarta hotels up to 24, 130 in total across South East Asia. Spread across 17 floors, Hotel NEO+ Kebayoran features 102 rooms and four meeting rooms, the hotel has easy access to Jakarta’s Sudirman Central Business District (SCBD) as well as nearby shopping malls. This, coupled with its proximity to the tollway. Archipelago International has high hopes that its latest property will become a prime destination for corporate and social functions in the South Jakarta area.
Equinox Hotels and NEOM announce Equinox Resort Treyam in Magna, the coast of NEOM
Equinox Hotels is proud to announce plans for the opening of Equinox Resort Treyam, one of Magna's twelve destinations, located on the coast of the Gulf of Aqaba. Magna's destinations, including Treyam, are part of NEOM, the evolving regional development, taking shape in northwest Saudi Arabia. Promising an unrivaled hospitality experience in one of the world's most stunning and undiscovered locations, Equinox Resort Treyam brings Equinox Hotels’ high-performance lifestyle to a majestic destination between the mountains and the sea. Equinox Hotels CEO, Christopher Norton said “As a region, NEOM embodies the future of luxury hospitality, and Equinox Hotels is thrilled to create an unparalleled resort experience within this visionary destination. Our partnership with NEOM highlights a shared commitment to innovation, sustainability, and redefining the boundaries of hospitality. Located between THE LINE and the southernmost point of the Gulf of Aqaba, our resort will serve as the model for transformative luxury, activating the entire destination with experiences that only Equinox Hotels can offer.” Nestled amidst exquisite landscapes and crystal-clear waters, the resort is an architectural marvel, spanning a 450-meter-long bridge-like structure, gracefully floating 40 meters above a serene lagoon. Jeremy Lester, Magna Executive Director, said, “NEOM has always been about pioneering the extraordinary, and our partnership with Equinox Hotels underscores this commitment. Equinox Resort Treyam embodies the convergence of innovation and luxury, and this partnership will redefine sustainable hospitality with a focus on truly immersive experiences and active lifestyles. I'm proud to champion this collaboration, one that will see us shape the future of luxury hospitality.” Focused on high-performance living, Equinox Resort Treyam will include spacious guest rooms and suites, a 450-meter pool, world-class culinary concepts, a Club House, a highly acclaimed spa, longevity, and technology treatments supporting health and performance, and a signature Equinox Fitness Club. The result will be an unparalleled, experience-driven resort anchoring Equinox Resort Treyam as one of the world’s most exclusive destinations integrated into a landscape unlike anything else on earth. Chris Newman, Executive Director of NEOM Hotel Division, said, “We are excited to welcome Equinox Hotels to NEOM, marking a significant milestone in our journey to redefine luxury hospitality within the beauty of Magna, the coast of NEOM. Our partnership reflects a shared vision of innovation, sustainability, and pushing the boundaries of what hospitality can be. This resort will be an example of transformative luxury, offering distinctive and inspiring experiences that only Equinox Hotels can deliver. Guests will have the opportunity to fully engage with this extraordinary location, where every detail is designed to enhance their well-being, elevate their journey, and support a high-performance lifestyle.” Rooted in Equinox Hotels’ core values of movement, nutrition, regeneration, and community, the cutting-edge programming offers immersive experiences designed to ignite your senses. The resort’s innovative programming and commitment to excellence make it a beacon of luxury and health. Whether you are seeking rejuvenation, adventure, or a tranquil escape, Equinox Resort Treyam promises to deliver an experience that is both unique and transformative. Join us on this extraordinary journey, where every moment reflects our unwavering commitment to crafting unforgettable memories and pushing the boundaries of luxury travel.
Raffles Hotels & Resorts to debut in Trojena, the mountains of Neom
Raffles Hotels & Resorts, a leading luxury brand of Accor, and NEOM today unveiled plans to debut a new resort in Trojena, the year-round mountain destination located in northwestern Saudi Arabia. Slated to open in 2027, Raffles Trojena will reimagine mountainside hospitality, offering guests unprecedented access to discover and explore the region’s incomparable beauty. “We are thrilled to collaborate with NEOM on the creation of Raffles Trojena, an architecturally significant resort that will showcase the very best in modern luxury hospitality and underscores Raffles’ commitment to growing in the Kingdom of Saudi Arabia. Trojena is set to be a destination unlike any other, and this mountainside retreat continues the Raffles legacy of growing in the world’s most compelling locales, providing our guests with an opportunity to ignite their passions through highly personalized service and experiences.” – Omer Acar, CEO of Raffles Hotels & Resorts. Positioned among the majestic mountains in Trojena, Raffles features a unique and striking ring-shaped design, offering stunning scenic views of the surrounding destination from every vantage point. The resort is set to include 105 guestrooms, which are arranged around the perimeter of the ring, offering guests the highest level of comfort in addition to unobstructed vistas and privacy. Circular zones and meticulously landscaped gardens on the ground level will encourage exploration and discovery, while the roof, comprised of a variety of circular apertures, allows for ample natural light. The Raffles resort will also feature the signature hallmarks for which the globally renowned hospitality brand is known, including its legendary butler service, exceptional culinary offerings, and an emphasis on destination arts and culture. “Trojena is set to redefine the understanding of luxury hospitality and mountain tourism. We are thrilled to work with Raffles to bring this unique resort to life, sharing a resolve to provide discerning guests with a one-of-a-kind experience that encourages discovery. Raffles Trojena will serve as a beacon of luxury in Saudi Arabia’s first year-round mountain and adventure destination. A place of epic natural majesty combined with immersive and extraordinary experiences - from world-class sporting events, skiing and hiking to Arabian culinary and stargazing adventures that embrace the mountain spirit.” – Philip Gullett, Executive Director, and Trojena Region Head. “It is a credit to Trojena as a destination to have Raffles joining our portfolio of properties, offering visitors the opportunity to experience the very summit of luxury. With this latest resort, the boundaries of architectural excellence continue to be pushed, complementing the stunning natural beauty of the region’s vast mountain ranges. Raffles is responsible for many of the world’s most iconic destinations, filled with endless possibilities, ideas, and history, and we are excited to be bringing its storied legacy to NEOM.” – Chris Newman, Executive Director, NEOM Hotel Division. The newest hospitality brand to partner with NEOM Hotel Division, Raffles Trojena will be located in the Discover cluster, one of six distinct clusters that make up the mountain destination. Rooted in an exploration of the natural world, the Discover cluster includes the Discovery Tower, an elegant and monumental high-rise tower with an open-air museum, the Observatory, a peak panoramic viewpoint featuring Trojena’s views and landscape, and the Cosmic Gate, a stargazing camp and pioneering astronomical park. NEOM is a region currently being shaped by several visionary giga-projects set to serve as a new model for sustainable living.
Renaissance Hotels in the Asia Pacific get ready to mark the Renaissance Day of Discovery
Marriott Bonvoy’s Renaissance Hotels properties are set to celebrate the brand’s signature Renaissance Day of Discovery between 14th and 16th November. The Renaissance Day of Discovery transforms hotels across the Asia Pacific, excluding China, into living showcases of the local spirit: spaces where every moment sparks curiosity and connection. Throughout that weekend, Renaissance Hotels invites guests to peel back the layers of culture, flavor, and artistry that define each destination. This annual celebration pays tribute to cultural curiosity and sensory storytelling by spotlighting hyper-local experiences that reveal the soul of each destination. An immersive celebration True to the brand’s ethos of spontaneous discoveries and connecting guests to each destination, every experience is thoughtfully designed to surprise, inspire and connect them deeply to the place and its people. Experiences found across the hotels will celebrate craft, culture, cuisine and authentic stories told through the Navigators, Renaissance’s personalized concierge service. Through community collaborations and Navigator-led journeys, guests are invited to see, taste and feel their surroundings through the lens of locals who bring them to life. Digging into discovery This year’s theme, Layers of Discovery, uncovers the textures of culture and flavors of tradition that make each neighborhood pulse with character. Rooted in the brand’s belief that every destination holds untold stories, this year’s celebration will unfold as a series of curated moments, cultural encounters and creative workshops that capture the essence of place and the artistry of those who shape it. According to Renaissance Hotels’ chief commercial officer in the Asia Pacific John Toomey: “Renaissance Day of Discovery is about revealing what makes each destination truly unforgettable. Renaissance goes beyond providing a place to rest, it elevates the guest experience into a journey of discovery. By immersing travelers in the sights, sounds, and stories that define each neighborhood from Bali to Hoi An, Phuket to Bengaluru and more, we hope guests form a real sense of belonging to somewhere new”. Layered, nuanced experiences Led by the hotels’ Navigators, Daytime Discoveries allows guests to experience the neighborhood through its makers and storytellers. Whether learning a traditional craft, participating in interactive workshops or exploring artistic expressions unique to the destination, each encounter offers a tangible connection to the culture and community that define the area. As the sun sets, Evening Collectives reimagine the hotel’s spaces as vibrant hubs of local celebration. Coming alive with music, movement and flavor, guests can unwind over Renaissance Hotels’ signature Punch Bowl Rituals, discover local flavors with pop-up markets featuring local vendors, or enjoy live performances. Each element builds towards a shared moment of surprise and connection – a hallmark of the Renaissance experience. Guests visiting Renaissance Hotels in Asia Pacific excluding China during the weekend of 14th to 16th November can look forward to a journey that uncovers deeper connections to each destination.
Radisson Hotel Group wins at TDM Travel Trade Excellence Awards 2025 – Thailand for smart hospitality solutions
The group has embarked on a journey to use AI to enhance the digital customer experience and increase operational efficiency. Radisson Hotel Group was honoured with the Smart Hospitality Solutions of the Year accolade at the TDM Travel Trade Excellence Awards 2025 - Thailand, in recognition of its artificial intelligence (AI)-powered digital transformation that streamlines operations and enhances the customer journey. The group partnered with leading providers like Google to integrate AI into its digital ecosystem across multiple fronts. Through its AI-powered and intent-driven engine, Smart Search, Radisson Hotel Group addressed travellers’ frustration with traditional hotel searches by interpreting natural language questions, such as “Where can I go skiing in Europe?” This allows customers to enjoy a frictionless experience from inspiration to booking. Recognised by Google CEO Sundar Pichai, Smart Search is expected to increase – together with the other AI-driven solutions – search-to-book conversions by over 35% whilst reducing bounce rates by nearly 20%. For Radisson, being relevant in the local markets is key whilst maintaining a global presence. The group has been using AI for Localization by combining neural machine translation, large language models, and human oversight to deliver precise, culturally sensitive translations across 34 languages. With this initiative, Radisson has reduced time to market when launching a new language on their website and app and optimised translation costs, proving that AI can simultaneously deliver quality, scale, and efficiency. Meanwhile, for smarter content and sustainability, Radisson addressed brand compliance challenges by utilising AI-powered image transformation to automate editing and approval of content. The innovation reduced rejection rates by 20% and recovered up to 200 images monthly, accelerating marketing and distribution whilst also supporting sustainability by reusing existing assets rather than commissioning new photo shoots. Beyond generic marketing, the group uses AI to analyse guest preferences and behaviours. It creates real-time, tailored digital experiences across over 60 markets. This has already delivered impressive results: booking conversions increased by 8%, click-through rates by 6.7%, and incremental revenue. Lastly, to bring hotels closer to potential guests, Radisson Hotel Group has consilidated the usage of Immersive Content, offering interactive, guided explorations on its website and app. These tours reduce the need for physical site visits, cutting carbon emissions. It also makes hospitality more inclusive through avatars that support text-to-speech for visually impaired users. This unique feature deepens engagement, with participating pages recording a 279% increase in clicks, a 21% rise in interactions, and an 18% uplift in conversion rates. “Looking ahead, Radisson Hotel Group is building toward an AI-Agentic Assistant capable of supporting customers seamlessly across channels, including WhatsApp, Messenger, and Instagram. This roadmap envisions a 24/7 digital concierge able to manage bookings, answer questions, and deliver personalised offers, all whilst maintaining the brand’s ‘Every Moment Matters’ promise,” Radisson Hotel Group stated. The TDM Travel Trade Excellence Awards - Thailand highlights the exemplary hotels, airlines, airports, cruise lines, tour operators and travel agencies, booking platforms, and travel technology, projects, and initiatives that elevate the standards in the travel industry. The TDM Travel Trade Excellence Awards 2025 - Thailand is presented by Travel Daily Media Magazine. To view the full list of winners, click here. For more details, please contact Marni Marco at +65 3158 1386 or marni@traveldailymedia.com.
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